Hi all, A little while ago, there was a discussion about how to measure content quality, currency, etc.
At the time, I indicated that I was doing some research into this area. As requested, I'm fowarding the initial results from this to the list: * Metrics for knowledge management and content management http://www.steptwo.com.au/papers/kmc_metrics/index.html Metrics are an effective way of setting project targets, assessing success, and tracking ongoing health. This article summarises a range of practical KM and CM-related metrics. I'd be interested to hear people's thoughts on this. Thanks, James ------------------------- James Robertson Step Two Designs Pty Ltd Knowledge Management Consultancy, SGML & XML Content Management Requirements Toolkit 112 CMS requirements, ready to cut-and-paste http://www.steptwo.com.au/ [EMAIL PROTECTED] -- http://cms-list.org/ more signal, less noise.
