Hi Wally! yea I understand that and, it makes sense that the manufacturer would sell refurbed stuff and they would probably make sure that the consumer could never tell it was refurbed. No scratches or damaged packaging.
However, this is the vendor opening factory sealed packaging in their facility and still trying to sell "as new." I think there is a big difference. I can see that they want to show the item to someone but, OPEN ONE BOX, not ALL of them. The factory put a seal on the box for a reason. Everything probably is fine but, WTF...it is becoming a matter of principle. I'm on the fence as to whether I want to make more of a deal about it... Danny ---------- Original Message ---------- From: Wally Bryant <[email protected]> To: [email protected] Subject: Re: Stus-List Defender delivery (and a plug for Nexus) Date: Thu, 11 Apr 2013 00:52:48 +0100 Well, all's well that ends well. It is true that just about every purchase/registration agreement includes a provision for the manufacturer to provide refurbished hardware as new. That has been true for decades. Heck, if they had to burn every return, they would have to factor that into the business model and adjust the retail price accordingly, which would put them out of business because there's always someone ready to make an empty promise to take your money to make a 30/60/90 day objective. Having done upgrades and additions to my Nexus NX-2 system, I (*years ago*) bought a 'multi-display' online and opened the pretty new box to find a beat up old NX-1 part inside. NX-1 had been out of production for years... I called the reseller and expressed my dissatisfaction in brutal terms. It's important to know when to shut up and listen, so I did, and as a result I received a brand new part. I also received RMA instructions, but was so ticked off that I wanted a prepaid UPS voucher because I wasn't going to pay for the return. Never got the voucher, but I kept the old part around for years just in case a Federal Marshall showed up with a subpoena. <VBG> Anyway, I did want to mention that my Nexus NX-2 system has performed flawlessly for ten years now. I couldn't sail without it. Wal you wrote: > Well, They sent me out another unit it is exactly the same... Except, now > everything says TackTick instead of Raymarine... If it wasn't for that, I'd > have bet it was the same box of stuff... I don't what to say... Why would > they open the boxes...it does not make any sense to me... Is the fact that it > now says TackTick mean anything... It's just weird... guess I'll stick with > this and see if it works... Danny _______________________________________________ This List is provided by the C&C Photo Album http://www.cncphotoalbum.com [email protected] _______________________________________________ This List is provided by the C&C Photo Album http://www.cncphotoalbum.com [email protected]
