Joel,
Thanks much for the E7 info. Mine started acting up at the end of this season 
(its first) and I am hoping it is covered. I'll let you know. 

Harry

Sent from my old iPhone

> On Jan 13, 2014, at 12:13, Joel Aronson <[email protected]> wrote:
> 
> From Ray:
> 
> Recently Raymarine has identified a potential touchscreen alignment issue in 
> some e7 and e7D multifunction displays. You may experience an issue with the 
> e7/e7D touchscreen which can cause the alignment to drift and cause 
> potentially poor and inaccurate touchscreen performance. The touchscreen 
> alignment procedure described in the e7/e7D manual will remedy the problem 
> but the e7/e7D touchscreen performance may degrade again. 
>  
> Raymarine is committed to customer satisfaction and quality, ensuring all our 
> customers experience the best performance possible when using our products. A 
> remedy to the potential touchscreen issue has been identified and as a result 
> Raymarine is launching a customer care campaign for all e7 and e7D owners who 
> experience touchscreen issues.
> 
> e7/e7D owners experiencing touchscreen alignment issues or e7/e7D owners 
> wishing to avoid potential future touchscreen performance issues can have 
> their e7/e7D replaced directly by Raymarine. Raymarine will provide a 
> replacement e7/e7D equipped with a reworked LCD touchscreen assembly that 
> provides reliable and accurate touchscreen performance.
> Please note - the touchscreen alignment issue only affects the e7/e7D models. 
> The new 7" a Series uses a different touchscreen design that is not affected 
> by this issue.
> 
>  
> How the e7/e7D Customer Care Campaign works:
>  
> To receive a replacement e7/e7D, Raymarine has created an online return form 
> to simplify the return process, e7/e7D owners should complete the online 
> return process before returning their e7/e7D display back to Raymarine.
> 
> -- 
> Joel 
> 35/3
> Annapolis
> 
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