Hi Scott,
> If I thought for a second that the credit card
> info he/she gave me was legit, I'd slam that bastard
> for EVERY freakin penny I could pull off that sucker!
That was also my first thought, along the lines of "he'll pay for the
cleanup". However, since last night I got three different signups for the
same webhosting packages. Different names, different credit cards, but all
from IP-addresses belonging to AOL. I didn't bother to process them.
> We had a situation last month were a customer (who had
> been around for a while) tried the same in regards to
> SPAM (some 30,000 messages in an hour) -we have a
> policy of a $250 fee for each incident -we didn't
> think twice about it! Hit them for the $250, closed
> their account on the spot, and sent them on their
> merry little way.
Very good for you. Today I've been re-reading my own TOS and even though I
thought it was strict enough before I think I'll also set up a fee for
certain violations.
Oh well ... life was so much easier before the customers swarmed the place
<G>.
--
With best regards,
Michael Stauber
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