Help index seems fine, and I finally tried on a fresh Mac (with a newer OS version at that) and no joy there either.

At this point, since it is really only one of these anchors to a page of help anyway, I am thinking I will rework to name the files what I was previously calling the anchors and just open the online help in a web browser, maybe an embedded one in a custom window, to bypass this entire mess.

Such an ill-behaved help system is not befitting of Apple.


On 4/18/2017 16:03, Jerome Krinock wrote:
On 2017 Apr 18, at 01:22, Frank D. Engel, Jr. <[email protected]> wrote:

I switched them to “id"…

I tried clearing the cache…

… still no good.
Sorry, I forgot to mention that Apple Help can be frustrating.

I would try to determine if the .helpindex file which was produced by hiutil 
and copied to your app’s Contents/Resources is valid.  The man page for hiutil 
(man hiutil) lists several modes you can run, in particular -—list-anchors, 
whose results would be interesting.

If it looks like you have a valid .helpindex which contains your anchors, and 
is in your Help folder alongside the root .html file, then question the caching 
again – if you have handy another Mac which has never seen your Help Book, try 
your app there.


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