Eric, there were studies done a few decades ago using factual questions.
Here's a critical round-up of some of the studies:
http://www.jstor.org/stable/25828215
Basically, 40-60% correct, but possibly the questions were not
representative -- so possibly the results are really worse :(
kc
On 4/5/16 1:11 PM, Eric Lease Morgan wrote:
I sincerely wonder to what extent librarians give the reader
(patrons) the right -- correct -- answer to a (reference) question.
Such is a hypothesis that can be tested and measured. Please show me
non-antidotal evidence one way or the other. --ELM
--
Karen Coyle
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