Title:   User Experience Librarian

Category: Professional Track Faculty (Contractual)

Department: Discovery and Metadata Services

Employer:  University of Maryland University Libraries

Benefits: **22 Days Annual Leave, 15 Days of Sick Leave, 3 Days Personal Leave, 
15 Paid Holidays, Tuition 

Remission, Health, Dental, Vision, and Prescription

As the largest university library system in the Washington D.C.-Baltimore area, 
the University of Maryland Libraries serve more than 37,500 students and 4,200 
faculty of the flagship College Park campus. The University of Maryland 
Libraries share the teaching, learning and research goals of the university. 
Its role as a key academic resource is evident in its service to the academic 
community and its actionable strategic plan. Recent membership in the Big Ten 
Academic Alliance is particularly meaningful to the University Libraries and 
will further propel the university’s ascendancy in academic excellence.

Nature of Work

Under the direction of the Discovery and Metadata Services Department Head, the 
User Experience Librarian coordinates the Libraries’ user experience efforts 
across Library resources and spaces. This new position will cultivate 
relationships with the Libraries’ various user communities, and utilize 
information gathered from these relationships, as well as data gathered from 
Library systems, to identify and prioritize users’ needs as they pertain to the 
Libraries’ resources. The User Experience Librarian would act as a bridge 
between subject liaisons, Digital Programs and Initiatives (DPI), and Library 
users. This position would utilize data collected from our users as well as 
from our systems in order to evaluate and shape the Libraries’ tools, systems, 
and metadata to best serve our users. Working collaboratively, the incumbent 
will be responsible for initiating and implementing programming, activities, 
and projects designed to improve the overall user experience of the Libraries. 
S/He will represent the department as a member of the Web Advisory Committee, 
collaborating across divisions and departments in order to help promote a 
seamless user experience for staff and users.

As a member of the Library faculty, the incumbent has an obligation to remain 
professionally informed and acquire new skills, knowledge, and competencies 
needed to improve work processes, sharing them with appropriate colleagues. The 
incumbent is encouraged to attend professional development offerings in the 
areas related to assigned responsibilities and engage in service and 
scholarship opportunities as appropriate. 

Education

Required

Master’s degree in library science from a graduate program accredited by the 
American Library Association or similar credentials, or a bachelor’s degree 
with equivalent professional experience in the area of focus.

Experience

Required

Knowledge of website design, development, implementation, standards, and 
accessibility/usability guidelines. Knowledge of common web usability testing 
techniques. Excellent interpersonal skills including the ability to communicate 
clearly, both orally and in writing.  Ability to work both independently and 
collaboratively in a congenial team environment and to interact effectively 
with a broad variety of staff within and outside of Collection Services.

Preferred

2-3 years relevant professional experience. Demonstrated success applying user 
experience methodologies such as focus groups and ethnographic research. 
Experience working in a library or educational environment. Familiarity with 
web content management systems, APIs, and/or web analytics. Knowledge of 
interaction design, user interface design, and/or graphic design. Familiarity 
with various software used for conducting usability testing and analysis. 
Coursework in user experience research methods.

For the full position description and information on professional track faculty 
ranking, please go to https://ejobs.umd.edu/postings/61668.

Position is appointed as professional track faculty within the Faculty 
Specialist Ranks as established by the University of Maryland.  This is a 
non-tenured, contractual position. Rank at appointment is based on the 
successful applicant's experience and relevant credentials.

APPLICATIONS: Electronic applications required. Please apply online at 
https://ejobs.umd.edu.  No relocation assistance will be provided.  You must be 
legally able to work in the United States; the University of Maryland Libraries 
will not sponsor individuals for employment.  An application consists of a 
cover letter, which includes the source of advertisement, a curriculum vitae, 
and names/e-mail addresses of three references. 

Applications will be reviewed as they are received and accepted until August 
20, 2018.

The University of Maryland, College Park, an equal opportunity/affirmative 
action employer, complies with all applicable federal and state laws and 
regulations regarding nondiscrimination and affirmative action; all qualified 
applicants will receive consideration for employment. The University is 
committed to a policy of equal opportunity for all persons and does not 
discriminate on the basis of race, color, religion, sex, national origin, 
physical or mental disability, protected veteran status, age, gender identity 
or expression, sexual orientation, creed, marital status, political 
affiliation, personal appearance, or on the basis of rights secured by the 
First Amendment, in all aspects of employment, educational programs and 
activities, and admissions.


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