Job Type
Full-time (37.5 hrs. /week) permanent position
Position Description
Ontario Colleges Library Service (OCLS) is seeking a motivated
Programmer/Analyst to work on OCLS’s Information Technology (IT) team. The
position report to the Director of IT, works closely with the IT Systems &
Services Coordinator and eResources & Services Coordinator and other
members of the IT & Services teams in the area of Information Technology
(IT), programming, business analysis and service development. The successful
candidate will have the opportunity to expand their skills and knowledge by
developing, maintaining and delivering a wide range of services and solutions
in support of the libraries and learning resource centres of Ontario’s 24
publicly-funded colleges.
The Programmer/ Analyst, Systems and Services positon is accountable for
providing system support functions for the current range of services and third
party programs provided by OCLS to the college libraries. As well, the position
will assist in the identification of system/service efficiencies and the
development of new services and solutions. The ability to understand the needs
of OCLS and college libraries staff and translate that understanding into
concrete action to enhance our services is central to this position.
Key Responsibilities:
Working effectively within OCLS’s Customer Support and Service environment to
deliver exemplary customer service to Ontario’s 24 college libraries;
Working with OCLS’s IT and Services teams, to design, develop, support and
maintain the full range of OCLS’s services
support for these services may include configuration, scripting/programming,
managing legacy scripts and programs, as well as identifying system
efficiencies that could be achieved by improving existing or developing new code
support will also include but not be limited to working with the desktop
environment, the offsite hosted (private cloud) environment and the on-premises
server environment;
Understanding, analyzing, and refining business requirements for OCLS software
and services, both new and current;
Analyzing and reviewing systems functionality, developing and revising
documentation, developing standardized protocols and templates for testing, and
troubleshooting;
Participating in the qualitative and quantitative evaluation of services
delivery and the tracking of pertinent data and statistics to demonstrate value
to OCLS customers and funders and support the associated business model(s);
Maintaining knowledge of relevant trends and issues in the field;
Remaining current by participating in training and/or attending conferences as
necessary;
Participate in additional services and projects as assigned and perform other
duties as required.
Desired Qualifications
The qualifications listed below are highly desirable but not necessarily
mandatory. Candidates are invited to demonstrate how their skills, knowledge,
and experience would best fit one of these positions in their letter of
application.
A three-year diploma in computer science or equivalent is required at the point
of hire into this position;
Minimum of two (2) years’ experience with Windows, Linux/Unix OS, Perl, PHP,
Visual Basic or other scripting/programming languages;
At minimum, 2 years’ experience and/or proven ability working with:
MySQL, Microsoft SQL and other database software
Drupal
REST, SOAP and other Web Services languages
Object Oriented Programming (Java, C++, C#)
Knowledge of Web Design (HTML, CSS, XML);
Experience with repository software, preferably Islandora;
Experience with ticket tracking software; Best Practical Request Tracker (RT)
preferred, and report generation in a multi-OS, multi-application environment;
Experience in and strong commitment to outstanding user experience;
Excellent problem solving, analytical, organizational and communication skills;
Demonstrated project management experience;
Proven ability to collaborate successfully with colleagues and other
professionals in an environment characterized by rapid change;
Ability to work independently or as part of a team; willingness to work after
hours if needed;
Demonstrated ability to prioritize tasks, manage multiple assignments and
handle competing demands;
Knowledge of library technical operations through a recognized library
educational program or through experience working in a library IT department
would be an asset;
Knowledge of metadata and MARCEdit software would be an asset;
Knowledge of French.
What OCLS Offers
Competitive compensation; salary for this Band 8 position begins at $58,858;
Learning and development opportunities;
Small staff working in cross-functional teams;
Opportunities to build relationships across the province;
Flexible work arrangements;
Comprehensive health and dental benefits;
CAAT Pension Plan;
Minimum of 3 weeks’ vacation per year;
Employee and family assistance program (EFAP).
Join OCLS in providing quality services to Ontario’s publicly funded colleges
and their libraries and learning resource centres. Visit our website for more
details http://www.ocls.ca and view the OCLS Strategic Plan for our values,
mission, and additional information.
Additional Information
OCLS respects, appreciates and encourages diversity. OCLS is also an equal
opportunity employer and strives to ensure that its hiring process meets the
needs of all persons with disabilities. As such, OCLS will provide reasonable
accommodation for any applicant, as requested during the hiring process.
Off-site interviews can be arranged.
Application Deadline
Applications must be received by 4:00 pm Monday, April 15, 2019. Applications
will be reviewed and considered for interview as they are received.
Position Start Date
As soon as possible.
How to Apply
Interested and qualified candidates may apply by submitting a letter of
application, current resume, and a list of three references in a single file
labelled with “Your Name_#139” via e-mail to [email protected] quoting “Your
Name - #139” in the subject line. Only those candidates selected for interview
will be contacted.
A web version of this posting can be found at: https://www.ocls.ca/careers
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