FOR FULL DETAILS AND TO APPLY: https://jobs.wustl.edu/, Job ID #44966

 

POSITION SUMMARY:

Reporting to the Associate University Librarian for Digital Scholarship and 
Technology Services, the Head of Library Technology Services provides 
leadership and expertise in the selection, development, and implementation of 
library technologies, infrastructure, and technology services for Libraries 
staff and users of the Libraries. The incumbent directs a professional staff of 
software developers, end user support specialists, and other information 
professionals to develop, implement, and manage sustainable operations and 
strategic initiatives collaboratively in support of the Libraries’ technology 
priorities.

PRIMARY DUTIES AND RESPONSIBILITIES:


Managerial Leadership: Provide leadership, vision, and direction for the 
Library Technology Services unit; lead the work of collaborating staff, 
coordinate Libraries-wide work and programming, and facilitate organizational 
contributions of the program with visible leadership that promotes a culture of 
performance;  initiate and lead the planning, implementation, and assessment of 
program services and activities in alignment with Library strategic directions. 
Lead the planning, development and implementation of a comprehensive 
Library-wide scholarly communication program, including research services, 
education and outreach programming, and policy protocols.

Performance Management: Hire, train, direct, and mentor staff to carry out 
duties at the expected high level of performance, and regularly assess staffing 
performance effectiveness with clearly articulated performance expectations and 
regular, timely feedback in alignment with organizational processes and 
standards.

Workplace Management: Develop, implement, and assess short- and long-term 
strategies for conducting unit services and key project activities; manage and 
regularly evaluate assignment of work and responsibilities for effective 
accomplishment of unit objectives; and manage an inclusive and equitable work 
environment for operations.

Managerial Communication: Consistently demonstrate accurate, timely, informed, 
bi-lateral communications relevant to unit, organizational, and institutional 
issues, and manage unit awareness of organizational communications, including 
unit requirements and goals resulting from organizational strategy.
Works with Libraries administration, unit heads, and staff to evaluate, 
prioritize, and manage technology applications, infrastructure, and initiatives 
in the Libraries, including the alignment of technology resources, collections 
and access systems, and digital library infrastructure. Actively collaborates 
with Libraries staff to evaluate, explore, and implement new technology 
platforms and services to meet the needs of WU community and the Libraries’ 
mission.
Acts as a liaison and point of contact on behalf of the Libraries with 
Washington University IT and other key campus partners for issues related to 
information technologies. Collaborates with relevant Libraries staff and campus 
partners on service models, partnerships, and technology-related opportunities 
that support the Washington University community and mission. Collaborate and 
manage relationships with campus-wide technology services and external vendors 
to ensure proper implementation and management of hardware infrastructures, 
security policies, and authentication/authorization procedures in the Libraries.
Maintain awareness of national and international best practices and advances in 
information technology services, including applications, implementations, and 
frameworks. Represent WUSTL and WU Libraries nationally and internationally in 
professional associations and relevant forums for higher education technology 
services. Perform other duties as assigned or as needed.


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