POSITION:                   Web Services Librarian (Librarian I/II)             
         

DEPARTMENT:           Information Technology Services, University of Toronto 
Libraries   

DATE REQUIRED:        May 2020       

Are you looking for challenging, meaningful work in a supportive and diverse 
environment? Are you looking for a career at one of Canada’s top employers? 
Work where the world comes to think, discover, and learn. Consider a career at 
the University of Toronto.

About the University of Toronto Libraries

The University of Toronto Libraries (UTL) system is the largest academic 
library in Canada and is consistently ranked among the top-10 research 
libraries in North America. The system consists of over 40 libraries located on 
three university campuses: St. George, Mississauga, and Scarborough. This array 
of college libraries, special collections, and specialized libraries and 
information centres supports the teaching and research requirements of more 
than 700 undergraduate degree programs and over 280 graduate programs, 
including over 60 professional programs, and. In addition to more than 15 
million print and electronic volumes, the library system currently provides 
access to a vast array of electronic resources in various forms and over 31,000 
linear metres of archival material. More than 150,000 new items are acquired 
each year.  The Libraries’ data centre houses more than 500 physical and 
virtual servers and more than a petabyte of data.

University of Toronto Library System: http://onesearch.library.utoronto.ca/

University of Toronto: http://www.hrandequity.utoronto.ca/ 

Policies for Librarians: 
http://www.hrandequity.utoronto.ca/faculty-librarians.htm

The Opportunity

The University of Toronto Libraries seeks a user-focused, collaborative, and 
technologically adept librarian for the position of Web Services Librarian.  
The incumbent will apply a user-first lens to all of their work; they will 
coordinate selection, configuration, management and integration of the systems 
that support the seamless delivery of integrated library content, in 
conformance with defined standards and user requirements. The incumbent will 
coordinate provision of web analytics and related user analytics to inform the 
development of our digital library spaces, and support library colleagues in 
their provision of digital library content.

The incumbent will be a member of the University of Toronto Libraries’ 
Information Technology Services Web Services team. They will work closely with 
content providers throughout the University of Toronto library system, and 
maintain strong relationships with faculty, administrators, CIO and distributed 
technical staff, students, and peers in other institutions and organizations to 
support an excellent experience for users of the University of Toronto’s 
digital library.

Representative duties and projects include:

Working with technical and content managers and staff to coordinate the 
implementation of flexible and intelligent web technology infrastructure, 
content frameworks, and site navigation for library digital spaces
Coordinating the integration of our digital library with external web-based 
services
Ensuring that the Libraries’ web platforms and web sites are AODA compliant and 
maintained to a high standard of responsiveness and accessibility; coordinating 
related testing, review and upgrade work.
Collecting and providing assessment data such as web analytics, SEO research 
and qualitative usage data to understand user needs and support evidence-based 
decisions for web space development
Coordinating large-scale web redesign and platform migration projects, 
including implementation of content requirements; provision of page types and 
templates to support digital content in conjunction with an information 
architect and developer; identification of candidate systems for the Libraries’ 
digital library infrastructure.
Supporting the distributed maintenance of UTL library content through 
instruction, documentation and consultation.
Providing input into a strategic plan for the UTL web space, with the objective 
of simplifying user experience and ensuring that our students and faculty can 
quickly and efficiently access the resources and services they need.

Required Qualifications 

A degree from an accredited Master’s level program in library and information 
studies
Good knowledge of user experience and interaction design principles, best 
practices and trends
Strong understanding of information organization skills and their application 
in a digital context
Excellent and demonstrated working knowledge of web accessibility
Practical experience with relevant content management, issue tracking, 
collaboration version control and analytics tools such as Drupal, Confluence, 
Jira, LibGuides, WordPress, GitLab and Google Analytics
Solid working knowledge of HTML, CSS and wireframing tools
Proven ability to work effectively and collaboratively in teams that encompass 
a range of professional roles and knowledge
Demonstrated strong user focus
Proven project management experience
Proven time-management and organizational skills; ability to lead multiple 
concurrent projects
Experience in technical implementation projects; ability to convey trade-offs 
and plans to colleagues with different levels of technical expertise who 
represent different library services and audiences.
Excellent oral and written communication skills
Excellent problem solving and analytical skills and creativity

Preferred Qualifications

Strong background in applying technology skills in a higher education context
Work experience in a consortial higher education library environment
Instructional experience

Salary and Terms of Appointment
Salary and appointment level are based on 
experience and qualifications. This is a permanent status stream position. 

Application Materials Required: A cover letter, curriculum vitae, and contact 
information for three references of which at least two have supervised your 
work. Please send a single electronic file (MS Word or pdf) with a file name 
convention of [Surname, FirstName.WebServLib] to Library Human Resources at 
[email protected]; or to Room 1140, 130 St. George Street, University of 
Toronto Libraries, Toronto, Ontario M5S 1A5; or by fax to (416) 946-5543 by 
February 12, 2020. 

All qualified candidates are encouraged to apply; however, Canadians and 
permanent residents will be given priority.

The University strives to be an equitable and inclusive community, and 
proactively seeks to increase diversity among its community members. Our values 
regarding equity and diversity are linked with our unwavering commitment to 
excellence in the pursuit of our academic mission. The University is committed 
to the principles of the Accessibility for Ontarians with Disabilities Act 
(AODA). As such, we strive to make our recruitment, assessment and selection 
processes as accessible as possible and provide accommodations as required for 
applicants with disabilities. If you require any accommodations at any point 
during the application and hiring process, please contact [email protected]

The University of Toronto Libraries thanks all applicants but will only contact 
applicants selected for an interview.

NOTE: Librarians at the University of Toronto are members of the University of 
Toronto Faculty Association. 

The University of Toronto is strongly committed to diversity within its 
community and especially welcomes applications from racialized persons / 
persons of colour, women, Indigenous / Aboriginal People of North America, 
persons with disabilities, LGBTQ persons, and others who may contribute to the 
further diversification of ideas. 

 


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