The Director of Information Systems and Technology is responsible for the 
overall planning, management, and coordination of the University of Arkansas 
Libraries’ information technology infrastructure, including both enterprise and 
locally hosted systems, resource discovery and management, website and intranet 
administration, desktop support, digital storage management, and technology 
training.  Reporting to the Associate Dean for Content and Digital Initiatives, 
the director works collaboratively within the Libraries and externally with 
campus University Information Technology Services, Procurement Services, and 
technology vendors to identify, develop, and manage adoption of technology 
infrastructure necessary to meet the current and future needs of faculty, 
students, and Libraries’ personnel.  The director is responsible for the 
budgeting and prioritization of library technology needs in relation to key 
projects and resources, including personnel and supervises the performance and 
development of library personnel engaged in web services and development, user 
experience and discovery, server and systems support, and desktop support work. 
 The director will work with content and service experts to create an 
integrated information environment by developing and extending the Libraries’ 
technology resources in support of faculty and student teaching, learning, 
research, and scholarship. 

Duties and Responsibilities:  Responsible for setting strategic goals, 
budgeting, and allocating resources.  Oversees the successful implementation, 
maintenance, refreshment, and integration of the Library’s information 
technology program, which includes on premise, locally hosted, and vendor 
hosted enterprise services. Develops and implements the strategy, policy, and 
procedures around how new technology projects are requested and implemented at 
the library. Provides supervision, leadership, and guidance in staff 
performance, training, and development. Provides high level oversight for all 
aspects of library information technology, including digital repository, 
digital preservation, content management systems, Integrated Library Systems 
and discovery services, web services, application development, and computer 
security and support. Engages in product, user, and service assessments and 
ensures that statistics and other data relevant to the goals and work of the 
unit is accurate and timely. Serves as primary resource for other operating 
units, University offices, academic departments, and outside agencies regarding 
library IT services and procedures.

Coordinates and collaborates with partners in the Library, University IT 
Services, and other campus units to ensure that the Libraries’ digital 
infrastructure and services are aligned with the University’s technology 
strategies and infrastructure, including meeting accepted and emerging security 
and access protocols, and responding to the needs of students, faculty, staff, 
and other stakeholders. Oversees the development of new infrastructure to 
increase the Libraries’ capacity to manage and support technology-intensive 
projects and services. Ensures service delivery in the most cost-effective 
manner possible by reducing redundancy of infrastructure and leveraging shared 
services when possible. Maintains awareness of and implements new technologies 
and appropriate tools to continuously improve library operations and services 
and to support the Libraries’ research, teaching and learning agendas. Provides 
guidance on technology-rich innovation spaces in support of research and 
scholarship.

Along with performance, this position includes research and creative work and 
service in keeping with the faculty requirements of the University of Arkansas. 
 This position develops and disseminates a scholarly research agenda through 
publications, presentations, and other appropriate venues; participates in 
opportunities to serve the libraries, university, and profession; and 
participates in professional development activities, including attending 
workshops, webinars, and conferences to augment existing training and skills.

Minimum Qualifications: 

Required: 

ALA accredited master’s degree in library science, or a master’s degree in a 
relevant discipline (computer science, information systems/technology)
Significant experience working with library systems and digital library 
development with evidence of broad, in-depth technology and systems knowledge 
and skills
Demonstrated experience in project management, including leading and managing 
complex teams in a rapidly changing environment working in collaborative 
environments
Demonstrated experience working with integrated library systems, resource 
management systems, computer hardware and software, and network operating 
systems
Knowledge of digital repositories, high density storage systems, archival 
catalogs, and other metadata and discovery systems
Familiarity with Information Standards and Protocols such as Dublin Core, MARC, 
Z39.50, OAI/PMH, and the OpenURL framework
Knowledge of web client and server applications, databases, web programming 
environment, HTML, CSS, XML, PHP, Git, SQL, Python and scripting languages
Knowledge of user authentication/authorization protocols, including CAS, SAML, 
and LDAP
Superior oral and written communication including the ability to communicate 
technical information clearly and effectively
Considerable knowledge and understanding of key issues, best practices, and 
emerging technologies critical to information technology, digital initiatives, 
and web services in an academic environment
Demonstrated experience working in and cultivating a diverse faculty, staff, 
and student environment or commitment to do so

Preferred

Experience with Alma/Primo, III Sierra/Summon
Demonstrated experience leading IT and/or web projects in a higher education or 
a library setting
Demonstrated experience with the implementation and maintenance of open-source 
applications
Direct supervisory experience
Experience working collaboratively with library consortia
Experience in a variety of web scripting languages and standards (e.g., 
JavaScript, AJAX, XML, XSLT, CSS)

 

Rank and Salary: Tenure-track, twelve-month faculty appointment at the rank of 
Assistant Librarian / Assistant Professor or Associate Librarian / Associate 
Professor.  Salary: $80,000 minimum.

Benefits: Relocation allowance available. Benefits include TIAA or Fidelity 
Investments, 22 days of annual leave, tuition reduction, and health insurance.

Background: 

Founded in 1871, the University of Arkansas is a land grant institution, 
classified by the Carnegie Foundation among the nation’s top 2 percent of 
universities with the highest level of research activity. The University of 
Arkansas works to advance Arkansas and build a better world through education, 
research and outreach by providing transformational opportunities and skills, 
promoting an inclusive and diverse culture and climate, and nurturing 
creativity, discovery and the spread of new ideas and innovations. Ten colleges 
and schools serve more than 27,600 students with 200+ academic programs. U of A 
students earn nationally competitive awards at an impressive rate and represent 
all 50 states and 120 countries.

The University of Arkansas campus is located in Fayetteville, a welcoming 
community ranked as one of the best places to live in the U.S. The growing 
region surrounding Fayetteville is home to numerous Fortune 500 companies and 
one of the nation’s strongest economies. Northwest Arkansas is also quickly 
gaining a national reputation for its focus on the arts and overall quality of 
life. Arkansas is a natural wonder of forests, mountains and lakes framed by 
picturesque rivers and streams. Some of the best outdoor amenities and most 
spectacular hiking trails are a short drive from campus.

The University Libraries are poised to rethink our services, spaces, 
collections, and programs supporting our faculty, students, and the state of 
Arkansas. The University Libraries are comprised of Mullins Library and three 
branch libraries: Chemistry & Biochemistry, Fine Arts, Physics, as well as 
two storage facilities.  Our libraries have a budget of approximately $15 
million, and a workforce of 150 faculty, professional, and classified staff.  
For more information, please go to https://libraries.uark.edu/jointheteam/.

Application deadline and contact information. Women and minorities are 
encouraged to apply. Completed applications received by May 6, 2021, will 
receive full consideration. For the full posting or to apply, please go to 
https://uasys.wd5.myworkdayjobs.com/UASYS/job/Fayetteville/Director-of-Information-Systems-and-Technology_R0002939.
 When completing your application, please upload the following: letter of 
application, résumé, and names, addresses, and telephone numbers of three 
current references.

The University of Arkansas is an equal opportunity, affirmative action 
institution.  The University welcomes applications without regard to age, 
race/color, gender, pregnancy, national origin, disability, religion, marital 
or parental status, protected veteran status, military service, genetic 
information, sexual orientation, gender identity, or any other characteristic 
protected under applicable federal or state law.  Persons must have proof of 
legal authority to work in the United States on the first day of employment.  
All applicant information is subject to public disclosure under the Arkansas 
Freedom of Information Act.


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