Omeka is an open-source project that develops web publishing software for 
cultural heritage organizations, researchers, and members of the public. Our 
software is recommended by universities worldwide and used by curators, 
archivists, librarians, students, scholars, and many others.

We’re committed to providing equal employment opportunity and a work 
environment free from any discrimination on the basis of race, color, religion, 
national origin, sex, disability, veteran status, sexual orientation, gender 
identity, age, marital status, or pregnancy status.

Training and End-User Support Specialist

We’re looking for someone to spearhead our training and end-user support work 
for the Omeka family of web publishing platforms (Omeka Classic, Omeka.net, and 
Omeka S) and their extensions. Your job will be to help a range of users from 
the very novice to the most experienced get the most out of their experience 
with Omeka. This position is for someone with a wide range of skills: you 
should be comfortable responding to specific questions or designing a full 
training curriculum. Your work might include improving the Omeka Classic or 
Omeka S documentation, testing new addons, creating screencasts, designing and 
delivering introductory workshops and hands-on training for individuals and 
groups. As part of a small team, you’ll have responsibility to collaborate on 
the functionality, usability, and accessibility of the software and the freedom 
to develop new and innovative materials to support end-users as they adapt 
Omeka to their needs. At the same time, you’ll participate in a vibrant 
open-source community with amazing developers and passionate users.

We’re a dispersed team with an anchor group in Fairfax VA, and in happier 
times, we meet up quarterly, but you’ll primarily be working remotely, 
communicating with the Omeka Team and users via Slack, forums, and GitHub, and 
web conference. We have a highly collaborative but asynchronous workflow, and 
you’ll be in control of your own schedule. Our hours are flexible and variable, 
but we maintain core availability between 10am and 4pm Eastern (America/New 
York).

Requirements


Experience designing and delivering technical training and instruction for 
novice users


Experience drafting detailed documentation and user guides


Experience testing software for functionality and usability


Willingness to engage directly with users in public forums to troubleshoot 
problems and discuss new features


Strong attention to accessibility standards 


Strong English communication skills — we discuss and debate nearly everything 
we do, so it’s critical that you can (and want to!) take part in that


Desired


Experience with Git and Github


Experience with Markdown and static site generators


Experience creating multimedia teaching supports such as screencasts


Familiarity with linked open data standards and practices


Familiarity with common applications for humanities scholars and cultural 
heritage organizations (WordPress, Jekyll, CollectionSpace, CollectiveAccess, 
ArchiveSpace, etc.)


Previous remote work experience


A love of free and open-source software


This is an open-ended, contract position, with the possibility of full-time 
work with a benefits package.

Interested? Email us at sha...@digitalscholar.org with the subject line “Omeka 
Training and End-User Support,” let us know why you’re interested in working 
with us and why you think you’d be a good fit for this role, and include your 
resume.


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