The Penn State University Libraries is seeking a Digital/Web User Experience 
Designer. The individual will be designing and creating an intuitive, 
aesthetically pleasing, and brand-consistent online presence across the entire 
Libraries’ digital landscape, the Libraries Digital User Experience Designer 
will have the opportunity to make an important impact on the Libraries’ 
teaching, learning and research.  Optimizing the experience for every 
interaction across our websites, discovery platforms and online services will 
lead to enhanced discovery, increased resource usage and simplified access from 
every learning environment and research context.

 

In line with the One Penn State 2025 initiative to provide a seamless online 
user journey across the entire University, the Libraries aims to create that 
same intuitive experience across our own Libraries online presence, unifying 
our digital ecosystem and multiple resource access points.

 

The Libraries needs a Digital User Experience Designer to:

Take a holistic approach to improving the Libraries digital user experience 
across all access points.
Provide a deeper and more complex understanding of our user needs and 
behaviors, discover users’ pain points and investigate and design solutions to 
eliminate them.
Provide predictability and consistency for our users by establishing user 
patterns and removing barriers and bottlenecks.
Collaborate with Public Relations and Marketing on establishing a Libraries 
brand, consistent with our status of a top 10 ARL.
Develop and execute that brand and design system across the Libraries online 
presence.
Improve accessibility for all users through UX testing that includes users with 
disabilities.
Cut down on development cycles through user-centered planning, testing up front 
and building right the first time.
Advocate for the needs, expectations and desires of the people who rely on our 
products and services; recognizing that these needs and expectations 
continuously change, and committing to ongoing inquiry, data analysis and 
usability testing.

 

The Scope:

Libraries public website
Discovery platforms
Online services (eg: Ask A Librarian, My Library Account, eReserves, LibGuides, 
etc)
Canvas integrations
Penn State Go
Libraries staff site
Multiple microsites
 

Responsibilities:

Position the Libraries systems for One Penn State 2025.
Ensure the practice of user-centered design to create a consistent experience 
across the Libraries’ many touch points in all digital spaces.
Regularly engage and interact with Library user communities through formal and 
informal channels to determine user needs and the Libraries’ effectiveness in 
meeting those needs.
Collaborate with product owners, developers, and content strategist to create 
an intuitive, accessible, user-friendly and user-first approach to online 
engagement interfaces for the web, mobile devices, and digital signs.
Design, coordinate and conduct usability testing.
Create wireframes, mockups, personas, use cases, and user journeys based on 
user needs and work with developers on their implementation.
Produce high-quality visual designs - from concept to execution – for a variety 
of formats.
Work closely with web analytics and usage statistics, utilizing event tracking, 
A/B testing, click tracking, heat maps, etc. to understand the needs and 
experiences of users.
Help the Libraries further establish visual and brand identity, pattern 
libraries and a digital style guide, in conjunction with PRaM and Penn State 
Strategic Communications.
Research and analyze trends in user behavior and expectations to anticipate how 
those needs might evolve in the future.

 

Requirements:

Bachelor's Degree and 4 years of demonstrated experience with creating and 
implementing UX design.
Experience with coding and able to troubleshoot using HTML, CSS, JS, and 
comparable languages.
Knowledge of current UX testing standards; continued education and research 
into UX trends and standards and technologies.
Extensive experience with wireframing, wireframing tools/methods, and 
prototyping.
Excellent organizational, time management, problem-solving, and communications 
skills.
Ability to adapt to new technologies.
Ability to work collaboratively with diverse teams of people.
Ability to advocate for the users’ needs.

 

Preferred Qualifications:

Familiarity with front-end testing suites.
Experience with frontend development using languages such as Twig.
Exemplary organizational and versioning skills.
Ability to iterate designs and provide clear direction for developers.

 

Please include a resume and portfolio of work and/or samples for consideration.

 

The Libraries values diversity of thought, perspective, experience, and people, 
and is actively committed to a culture of inclusion and respect. We encourage 
candidates to apply who thrive in a welcoming, multicultural environment. More 
information on Penn State’s commitment to Diversity, Equity and Inclusive 
Excellence, can be found by visiting 
http://equity.psu.edu/psu-diversity-statement. For additional information about 
the Libraries’ diversity efforts, please visit 
https://libraries.psu.edu/about/diversity.


----
Brought to you by code4lib jobs: 
https://jobs.code4lib.org/jobs/53118-digital-web-user-experience-designer

Reply via email to