> White, H., Wright, T., and Chawner, B. 2006. Usability evaluation of > library online catalogues. In Proceedings of the 7th Australasian User > interface Conference - Volume 50 (Hobart, Australia, January 16 - 19, > 2006). W. Piekarski, Ed. ACM International Conference Proceeding > Series, vol. 169. Australian Computer Society, Darlinghurst, > Australia, 69-72. > > Money quote from abstract: > > "The evaluation found severe usability problems with online > catalogues--we found so many problems we were forced to use a card > sorting technique to understand and classify the problems."
If you want to read the article in fulltext: http://libra.msra.cn/paperdetail.aspx?id=2361959 cheers! Markus Fischer