OCLC is looking for a *Product Manager, Developer Network* to make an impact on libraries around the world.
Consistently named one of IDG's *Computerworld* 100 Best Places to Work in IT, OCLC is a nonprofit library service and research organization that has provided computer-based cataloging, reference, resource sharing, eContent, preservation, library management and Web services to 60,000 libraries in 112 countries and territories. OCLC and its member libraries worldwide have created and maintain WorldCat, the world's richest online resource for finding library materials. *Responsibilities:* The Product Manager is responsible for all aspects of product planning and development. This role also provides critical input to the product marketing team in product release and promotional efforts. *The Product Manager is responsible for the following deliverables:* · *Produces:* Product strategy, roadmaps, annual product plans, business cases, and monthly product reviews, launch plans, white papers, product presentations, market messaging, event support, competitive write-up and user personas. · *Contributes to the production of: * Portfolio business plans, strategies, roadmaps, metrics, and operational plans; portfolio progress plans and reviews; user requirements and functional specs. · Specifically the Product Manager is responsible for managing the OCLC Developer’s Network which includes establishing and maintaining relationships with prominent library / cultural institution software developers in the United States, Europe and Australia; promoting the usage of our network (web) services via conferences, training meetings, blogging and building a repository of software code examples. · As part of strategic planning for the Developer’s Network, establish a roadmap for the Developer’s Network including planning for software developer community support for discovery web services, WMS network services, and WorldCat Local circulation interop services. · Establish a plan to build a development community for promotion of the network (web) service layer of WMS including working to build community contributed software for data import and export, and application extension components. *Product Strategy and Planning:* · Oversees market analysis and develops product strategy and business case. Defines strategic product goals. · Produces product roadmap · Collaborates on release plans with Development · Collaborates with finance in the production of product budgets and forecasts · Develops pricing strategies and product positioning plans which contribute to maximizing product profitability · Perform these tasks relative to the developer’s network. *Leadership and Management: * · Provides leadership to cross-functional product workgroups. Leads Product management meetings. Resolves conflicts and drives consensus. · Facilitates collaboration and communication and secures commitment between Development and Product Management and other divisional workgroups towards achievement of common goals. · Develops and monitors progress on product roadmap *Product Marketing Oversight and Consultation:* · Assists in the development of strategies for customer acquisition and retention; manages relationships with user groups and assists sales team in generation of marketing and awareness plans. · Understands how and when to commission market research in order to develop and maintain expertise in markets served, alternative services, new technology, and related standards. · Can generate appropriate information for market sizes by sector / territory and can generate market penetration statistics. · Provides training and support to the sales and support team; may assist in significant sales calls. · Analyses reasons for OCLC product wins and losses against competition and can provide meaningful information to aid product planning. · Will work to define and rationalize user persona. · Will produce market/sector white papers *Consultation on Portfolio Planning:* · Provides input into portfolio business plans, roadmaps, strategies, metrics, and progress reports and reviews *Qualifications:* · Bachelor's Degree · 2 to 4 years' experience in library services or library management systems · 2 to 4 years' experience in product, project or program management · 2 to 4 years' experience in supporting online/database services, preferably in the library field · Well developed communication and presentation skills · Extensive understanding of technical capabilities and market requirements needed to develop innovative market plans · Candidate must be able to travel – significant travel is required (45-50% of the time) · Strong customer relationship skills; preferably within the Development Community · Relative to the Developer Network: o 2-4 years developing library or cultural heritage institution-related web application o Knowledge and experience of web 2.0 principles including web service development and mashups o Involvement / leadership in the library technical (software development) community To apply for this opening, please go to: http://www.oclc.org/us/en/careers/default.htm Click on Job ID # 1801 -- Don Hamparian Manager OCLC Grid Portfolio OCLC mailto:hampa...@oclc.org 614.764.6017 (voice) 614.975.5750 (mobile) IM, IP Phone (Skype) donhamp2 ICQ: 412-913-446 http://worldcat.org/devnet