Programmer Analyst III (Manager, Web Operations)

To apply:
http://www.yale.edu/hronline/careers/application/external/index.html
>From the above address, search openings -> STARS REQ number: 14736BR


Reporting to the Manager of Digital Library and Programming Services in the 
Library IT department, the Web Manager will provide vision, leadership and 
technical expertise for the continued development of the Library's web 
presence. The successful candidate will have a portfolio demonstrating web 
programming and web site architecture/design. 

Essential Duties 
1. Develop, communicate and implement web policy, design best practice 
standards, style guides and required web page elements for the Library 
websites; makes recommendations for policy modifications.
2. Using Drupal CMS and/or other CMS, develop, design, maintain and enhance 
Web-based technology solutions for Yale Library; Evaluates existing web 
systems, researches possible changes, presents findings and works in 
conjunction with department/unit managers to determine web strategies.
3. Coordinate web content development schedules, evaluate web technology 
services, develop guidelines and standards, and manage the daily maintenance of 
assigned Library web sites; Establishes priorities and coordinates design 
changes. 
4. Anticipate web trends, investigate their application to the academic library 
and develops new web-based services; research and implement new technologies 
such as HTML 5; Test and document web technology and application interfaces. 
5. Evaluates departmental processes and needs to develop solutions for internal 
and external web presences. 
6. Monitor and support quality assurance, including validation of web pages and 
compliance with web accessibility and ADA guidelines. 
7. Work closely with Library programming staff and departments on the design 
and implementation of sophisticated database-driven web sites. 
8. Manage complex projects involving vendors, technical and non-technical 
staff; including redesign of the Library website managing contracted web 
designers and conversion to a new content management system.
9. Work closely with the Library Usability and Assessment department in web 
interface statistical analysis and data gathering/web presentation activities 
using a combination of Google Analytics and Urchin reporting tools to review 
evidence about patron needs and behavior; Ensure web content is optimized for 
use and search engine indexing. 
10. Manage evolution of and interface updates/enhancements to internal and 
external Library websites including the Library's homepage 
(www.library.yale.edu), Library Microsoft SharePoint Server 2007 
implementation, more than 100 web applications written in languages including 
ASP, .NET, PHP and CGI-Perl, and other interfaces as assigned. 
11. Interacts with external contacts such as vendors and their technical 
support personnel to obtain information on systems implementation, 
modification, and maintenance and peers in other institutions for technical 
development.
12. Advocate on behalf of the Yale Library in University web technology 
planning and policy development.
13. Monitor and support compliance with University IT security standards; Stay 
current with web security standards, principles, application and practices.
14. May be assigned additional responsibilities as required.
15. May supervise staff and/or student workers. 

Required Education and Experience 
1. Bachelor's Degree in Computer Science or a relevant area and five years of 
web content management/creation experience; or an equivalent combination of 
education and experience. 
2. Demonstrated experience successfully developing medium to large-scale 
Web-based systems; Webmaster, Web developer and/or Web programming experience 
or equivalent combination of education and experience.
3. Preferred: Master's Degree. 

Additional Education and Experience 
1. Two years of Content Management System development experience; experience 
implementing CMS.
2. Demonstrated experience with two or more of the following: ASP, JSP, .Net 
using C# or Visual Basic, Java and/or PHP.
3. Demonstrated use of AJAX and Javascript.
4. Demonstrated experience in developing database driven web applications using 
Oracle, Microsoft SQL Server and/or MySQL.
5. Experience managing static and dynamic websites in a mixed server 
environment using UNIX, Macintosh and Windows servers running web server 
software including Apache/Tomcat and Microsoft IIS 6/7.
6. Preferred: Demonstrated experience with Microsoft .Net using C#; Experience 
with media streaming using Quicktime, Darwin or other streaming technology; 
Experience in CMS migration using Drupal. 

Skills & Abilities 
1. Excellent customer service skills.
2. Ability to plan and conduct training sessions for small and large groups.
3. Demonstrated ability to work with customers and vendors to design and 
document complex procedures.
4. Excellent analytical and problem solving skills.
5. Demonstrated initiative and self-direction. 
6. Commitment to innovation, creativity, and excellence. 
7. Excellent interpersonal skills and the demonstrated ability to communicate 
effectively (orally and verbally). 
8. Proven ability to work as a member of a highly collaborative team and to 
contribute to its leadership and creativity. 
9. Demonstrated flexibility and adaptability to a rapidly-changing technical 
environment. 
10. Strong organizational skills, including ability to quickly and efficiently 
prioritize workload to meet deadlines in an environment of multiple and 
changing priorities. 


Background Check Requirements All external candidates for employment will be 
subject to pre-employment background screening for this position, which may 
include motor vehicle and credit checks based on the position description and 
job requirements. All offers are contingent on successful completion of a 
background check. Please visit 
www.yale.edu/hronline/careers/screening/faqs.html for additional information on 
the background check requirements and process.

___________________________________________
Michael Friscia
Manager, Digital Library & Programming Services 

Yale University Library
(203) 432-1856

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