On 18/12/12 10:20, Kyle Banerjee wrote:
Howdy all,
Just wondering who might be willing to share what kind of stats they
produce to justify their continued existence? Of course we do the normal
(web activity, items and metadata records created, stuff scanned, etc), but
I'm trying to wrap my mind around ways to describe work where there's not a
built in assumption that more is better.
I recently gave a seven minute rant at NDF about what statistics we
aren't collecting. The video requires silverlight, alas:
http://webcast.gigtv.com.au/Mediasite/Catalog/catalogs/NDF/ (second
page, 'Lightning talks Session 2')
Capsule summary: we claim to value user engagement. Making that claim
and then failing to attempt to measure it is unprofessional.
cheers
stuart
--
Stuart Yeates
Library Technology Services http://www.victoria.ac.nz/library/