On 09/12/2014 10:41 AM, Kim, Bohyun wrote:
Hi all
Does anyone have a suggestion for the free open-source Q/A board + easily
searchable KB comparable to LibAnswers? We already have LibAnswers for patrons.
This is more for the library staff who submits a lot of similar or same
questions to the Library IT help desk.
It is an option to use the SharePoint Discussion Board but I am looking for an
alternative since SP tends to get lukewarm responses from users in my
experience.
Any suggestions or feedback would be appreciated.
Discourse [0] if you squint really hard sort of takes care of this sort
of thing no?
Otherwise I would say give https://slack.com/is/team-communication a
looksie. Fits that niche nicely and you have one less server to worry
about. ;-)
Cheers,
./fxk
--
You single-handedly fought your way into this hopeless mess.