Yes.  Resubmit.  You might also want to ask them for more information about
their test environment (e.g. device, OS version, etc...).  It's possible
that the bug is version/device dependent.  (E.g. Yesterday there was a bug
report saying that there is a problem during starting on HD devices).

You can also try using logging so that you'll get an email when it crashes
on them.  (That's a Pro or higher feature).

Steve


On Thu, Mar 16, 2017 at 12:09 PM, mcw <[email protected]> wrote:

> I was wondering what that was for :-)
>
> I tried a Windows Store Build on my phone, it ran fine.
>
> I first submitted this app on 3/12. Microsoft rejected the app saying that
> when they hit the Scan button they got a black screen. That was because the
> scanning cn1lib is not available for Windows. The key here though is that
> it worked, they were able to run my app and find that issue.
>
> So I updated my app to display a dialog when Scan was hit to say this
> feature was unavailable. I resubmitted the app on 3/14. This time they
> can't run it. There were no changes in the startup logic.
>
> Unless you have any other ideas I think I will do a new build and
> resubmit. Maybe something went wrong with the build.
>
> Thanks
>
> On Thursday, March 16, 2017 at 9:22:12 AM UTC-7, Steve Hannah wrote:
>>
>> Could be a race condition.
>> I recommend doing a test with Build Type "Windows Store Build", before
>> submitting it.  This will use their DotNet native Toolchain to compile it
>> down to native code using the same tools that the windows store will use.
>> That will produce the closest thing to what they are testing.
>>
>> Steve
>>
>> On Thu, Mar 16, 2017 at 9:18 AM, mcw <[email protected]> wrote:
>>
>>> I installed and tested my app on a Windows Phone and everything works.
>>>
>>> Time to submit it to the app store. I changed the build type to Windows
>>> Store Upload and submitted the build. I uploaded the resulting APPXUPLOAD
>>> file to the Microsoft store. It was validated and accepted. I submitted the
>>> app for certification.
>>>
>>> The Microsoft response was:
>>>
>>> *App Policies:* 10.3 App Is Not Testable
>>>
>>> *Notes To Developer*
>>>
>>> Unfortunately, we can’t test your app:
>>>
>>> Reason:
>>> The app silently terminates at launch.
>>>
>>> Steps to Reproduce:
>>> 1. Launch the app on Windows Phone device.
>>> 2. Notice that app silently terminates at launch.
>>>
>>> *Tested Device Families:* Windows 10 Desktop, Windows 10 Mobile
>>>
>>>
>>> I have tested here without a problem but I tested the debug build. Is it
>>> possible there is something wrong with the APPXUPLOAD file? Is there any
>>> way I can test the actual file I send to Microsoft here on my device?
>>>
>>>
>>> I submitted two similar apps to the store last week and they were
>>> accepted.
>>>
>>>
>>> Any ideas?
>>>
>>>
>>> Thanks
>>>
>>>
>>> --
>>> You received this message because you are subscribed to the Google
>>> Groups "CodenameOne Discussions" group.
>>> To unsubscribe from this group and stop receiving emails from it, send
>>> an email to [email protected].
>>> Visit this group at https://groups.google.com/grou
>>> p/codenameone-discussions.
>>> To view this discussion on the web visit https://groups.google.com/d/ms
>>> gid/codenameone-discussions/374b310c-9b2f-4167-99c1-1c74d4fe
>>> c02a%40googlegroups.com
>>> <https://groups.google.com/d/msgid/codenameone-discussions/374b310c-9b2f-4167-99c1-1c74d4fec02a%40googlegroups.com?utm_medium=email&utm_source=footer>
>>> .
>>> For more options, visit https://groups.google.com/d/optout.
>>>
>>
>>
>>
>> --
>> Steve Hannah
>> Software Developer
>> Codename One
>> http://www.codenameone.com
>>
> --
> You received this message because you are subscribed to the Google Groups
> "CodenameOne Discussions" group.
> To unsubscribe from this group and stop receiving emails from it, send an
> email to [email protected].
> Visit this group at https://groups.google.com/
> group/codenameone-discussions.
> To view this discussion on the web visit https://groups.google.com/d/
> msgid/codenameone-discussions/de2dfd0f-1d61-4edc-a7e7-
> 83d8880c23d1%40googlegroups.com
> <https://groups.google.com/d/msgid/codenameone-discussions/de2dfd0f-1d61-4edc-a7e7-83d8880c23d1%40googlegroups.com?utm_medium=email&utm_source=footer>
> .
>
> For more options, visit https://groups.google.com/d/optout.
>



-- 
Steve Hannah
Software Developer
Codename One
http://www.codenameone.com

-- 
You received this message because you are subscribed to the Google Groups 
"CodenameOne Discussions" group.
To unsubscribe from this group and stop receiving emails from it, send an email 
to [email protected].
Visit this group at https://groups.google.com/group/codenameone-discussions.
To view this discussion on the web visit 
https://groups.google.com/d/msgid/codenameone-discussions/CAGOYrKU2J2OOhhdfab8y1RXEbp%3D%3D7PhMz7_0FwjcWym-w4HndQ%40mail.gmail.com.
For more options, visit https://groups.google.com/d/optout.

Reply via email to