Monday
April 18
4:00 - 4:50 PM 
Covell 216
 
Tessa Lau 
Research Staff Member
T.J. Watson Research
IBM


Intelligent interfaces: Smart Tasks and Email Activity Management 

UIs have proven to be a fertile ground for applying artificial
intelligence techniques to build smarter, more usable interfaces.  In
this talk, I present two ongoing projects that illustrate the
possibilities of using machine learning in the user interface. 

Smart Tasks aims to help end users automate repetitive tasks in Lotus
Workplace using a programming by demonstration paradigm.  Users
demonstrate how to complete one or more instances of the task, and the
system learns how to automate the remainder.  Our Smart Editor demo
shows how this technology applied to word processing automates
repetitive style formatting tasks in documents. 

Email-based Activity Management aims to mitigate email overload by
automatically recognizing business processes conducted over email, and
tracking one's status when participating in multiple processes
simultaneously.  By recognizing common patterns in email messages, EAM
is able to infer a finite-state-machine model of the process, and employ
this model to categorize incoming email as steps in the process.


Biography

Tessa Lau is a Research Staff Member at IBM's T.J. Watson Research
Center, where she pursues research in intelligent user interfaces: using
artificial intelligence to improve human-computer interaction by
building tools that adapt and learn from human use.  Before joining IBM,
Tessa completed a Ph.D. in computer science at the University of
Washington in 2001.  In addition to her research, Tessa's interests
include gadgets, games, textiles, and encouraging women in technology.
 

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