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The following commit(s) were added to refs/heads/main by this push:
new c43b2b8 [#8222] Add support page back in and as a menu item to the nav
new 8ca483f Merge pull request #48 from mattrpav/AMQ-8222
c43b2b8 is described below
commit c43b2b8a4127c45025115a7aac07bfb6ab909453
Author: Matt Pavlovich <[email protected]>
AuthorDate: Tue Apr 13 14:58:36 2021 -0500
[#8222] Add support page back in and as a menu item to the nav
---
src/_includes/nav.html | 3 ++-
src/support.md | 57 ++++++++++++++++++++++++++++++++++++++++++++++++++
2 files changed, 59 insertions(+), 1 deletion(-)
diff --git a/src/_includes/nav.html b/src/_includes/nav.html
index 32cba94..ac42a99 100644
--- a/src/_includes/nav.html
+++ b/src/_includes/nav.html
@@ -27,7 +27,7 @@
</ul>
</li>
<li class="nav-item dropdown">
- <a class="nav-link" id="navbarDropdownCommunity"
data-target="#" href="" data-toggle="dropdown" aria-haspopup="true"
aria-expanded="false">Get Involved<span class="caret"></span></a>
+ <a class="nav-link" id="navbarDropdownCommunity"
data-target="#" href="" data-toggle="dropdown" aria-haspopup="true"
aria-expanded="false">Community<span class="caret"></span></a>
<ul class="dropdown-menu dropdown-menu-center multi-column
columns-1" aria-labelledby="navbarDropdownCommunity">
<div class="row">
<div class="col-12">
@@ -35,6 +35,7 @@
<li class="nav-item"><a
class="dropdown-item" href="{{site.baseurl}}/contact">Contact Us</a></li>
<li class="nav-item"><a
class="dropdown-item" href="{{site.baseurl}}/contributing">Contribute</a></li>
<li class="nav-item"><a
class="dropdown-item" href="{{site.baseurl}}/issues">Report Issues</a></li>
+ <li class="nav-item"><a
class="dropdown-item" href="{{site.baseurl}}/support">Support</a></li>
</ul>
</div>
</div>
diff --git a/src/support.md b/src/support.md
new file mode 100644
index 0000000..58ac798
--- /dev/null
+++ b/src/support.md
@@ -0,0 +1,57 @@
+---
+layout: default_md
+title: Support
+title-class: page-title-activemq5
+type: activemq5
+---
+
+[Community](community) > [Support](support)
+
+
+Getting Help
+------------
+
+If you are experiencing problems using ActiveMQ then please report your
problem to our [Issue Tracker](http://issues.apache.org/activemq/browse/AMQ).
You may also find it useful to discuss your issues with the community on the
[Discussion Forums](discussion-forums) or join one of our [Mailing
Lists](mailing-lists).
+
+* [Issue Tracker](https://issues.apache.org/jira/browse/AMQ)
+* [Discussion Forums](discussion-forums)
+* [Mailing Lists](mailing-lists)
+* [FAQ](faq)
+
+### How to get help
+
+Before you report a problem you might want to read the [FAQ](faq).
+Whenever you are reporting a problem please be sure to include as much
information as possible; the more we know the more chance of a quicker
resolution.
+
+* Which
[version](http://activemq.apache.orgOverviewOverview/Overview/download) of
ActiveMQ
+* What platform of Java (e.g., Java SE 6 with JRE/[JDK](#) 1.6.0 or J2SE 5
with JRE/[JDK](#) 1.5.0)
+* Any particular application/web server or container being used - if so what
version?
+* Stack traces generally really help! If in doubt include the whole thing;
often exceptions get wrapped in other exceptions and the exception right near
the bottom explains the actual error, not the first few lines at the top. It's
very easy for us to skim-read past unnecessary parts of a stack trace.
+* Log output (e.g., `data/activemq.log`) can be useful too; sometimes
[enabling DEBUG logging](how-do-i-change-the-logging) can help
+* Your code & configuration files are often useful
+
+### How to get help faster
+
+We can help you much quicker if you try the following
+
+* Provide us with a JUnit test case that demonstrates your issue. e.g. if
you think you've found a bug, can you create a test case to demonstrate the bug?
+* [Submit a patch](contributing) fixing the bug! (We also buy you beer when
we meet you if you submit bug fixes)
+* For memory leaks or performance related issues, if you can run a profiler
on your test case and attach the output as a file (or zipped file if it's huge)
to the JIRA we can normally fix things much faster. e.g. you could run
[jmap](http://java.sun.com/j2se/1.5.0/docs/tooldocs/share/jmap.html)/[jhat](http://java.sun.com/javase/6/docs/technotes/tools/share/jhat.html),
JProfiler or YourKit on your code and send us the output. To find memory leaks
it's quicker to resolve if you can tell [...]
+
+Commercial Support
+------------------
+
+This is an open source project, so the amount of time we have available to
help resolve your issue is often limited as all help is provided on a volunteer
basis. If you want to get priority help, need to get up to speed quickly,
require some training or mentoring, or need full 24 x 7 production support you
should contact a commercial company specializing in ActiveMQ support such as...
+
+* [apifocal](https://apifocal.com) is a Professional Services company.
Headquartered near Washington, DC, USA, APIfocal provides consulting and
training for leveraging the Apache Integration stack and commercial ESBs at
large scale, adding automation and devops capabilities.
+* [Amazon Web Services](https://aws.amazon.com/) provides [Amazon
MQ](https://aws.amazon.com/amazon-mq/), a managed message broker service for
Apache ActiveMQ in the cloud. Amazon MQ manages the work involved in setting up
an ActiveMQ message broker, from provisioning the infrastructure capacity you
request–including server instances and storage–to installing the broker
software itself. Once your broker is up and running, Amazon MQ automates common
administrative tasks such as patching [...]
+* [Media Driver](http://mediadriver.com) provides consulting services and
management tools for Apache ActiveMQ and the Apache Integration stack for both
the commercial and public sector. We bring a full suite of project delivery
services including business and technical analysis, proof of concepts,
architectural guidance, best practice integration, and project management.
Media Driver offers training classes for developers and administrators, as well
as middleware management software.
+* [HYTE](https://hyte.io/activemq-support/) Under the Apache License, HYTE
offers HYTE MQ, an Open Source package of Apache ActiveMQ, which provides
enterprises a single distribution to support all DevOps pipelines and allows
deployment in any environment: containers, cloud and on-premise. HYTE MQ is
pre-configured with deployment and consulting best practices to ensure
stability and ease of maintenance. HYTE’s commercial offerings include: HYTE
Console which provides a self-service, [...]
+* [OpenLogic](http://www.openlogic.com/) by Perforce has a team of ActiveMQ
experts ready to help you, providing 24/7 support for troubleshooting issues
and outages, consulting on architecture and design, instructor-led hands-on
training. In addition to supporting many Apache packages OpenLogic’s enterprise
architects have expertise in over 400 open source packages.
+* [Red Hat](http://www.redhat.com/products/jbossenterprisemiddleware/amq/)
offers JBoss A-MQ, a supported distribution of Apache ActiveMQ, that include
Enterprise Developer and Production Support, and offer training and consultancy
for enterprise deployments.
+* [Savoir Technologies, Inc](http://www.savoirtech.com) provides enterprise
consulting, training and support for ActiveMQ, Apache ActiveMQ Artemis, and a
host of other Apache service containers. Savoir can provide best practice
mentoring for developing with ActiveMQ and ActiveMQ Artemis, as well as
architectural/design reviews, troubleshooting and SOA infrastructure
implementations. Savoir's staff includes some of the contributors of ActiveMQ
and ActiveMQ Artemis who are on the ground [...]
+* [Total Transaction Management (TTM)](http://www.ttmsolutions.com/)
provides ActiveMQ consulting and support, as well as security and
[monitoring](http://www.ttmsolutions.com/Transactional_Software_Solutions/Active_Monitor_AMon.php/)
add-on products and [reference
guide](http://www.ttmsolutions.com/Apache_Software/ActiveMQ_Reference_Guide.php)
for ActiveMQ.
+* [Tomitribe](http://tomitribe.com) are experts in Tomcat and ActiveMQ
integration, champions of Open Source and Java EE. Tomitribe offers
consulting, training and support for TomEE, Tomcat, ActiveMQ, CXF and more.
+* [TytoEASE](http://www.tytoease.com/activemq) offers support, consulting
and training on enterprise ready open source projects including ActiveMQ.
Support offerings are at three levels with guaranteed SLA's. The company's
consulting work is short term to help troubleshoot, fine-tune, do architectural
reviews or help with initial design. TytoEASE's focus is on the Enterprise
with how customers integrate open source with their current technologies.
+* [Yupiik](https://www.yupiik.com) contributes and commits to the Apache
ActiveMQ project. Provides consulting, training and support for Apache ActiveMQ
and related projects like Apache Karaf, Apache Camel, Apache Kafka, Apache
Unomi.
+
