This is an automated email from the ASF dual-hosted git repository.
jbertram pushed a commit to branch main
in repository https://gitbox.apache.org/repos/asf/activemq-website.git
The following commit(s) were added to refs/heads/main by this push:
new ff5e60cfb NO-JIRA add details about new Jira account process
ff5e60cfb is described below
commit ff5e60cfbbd39a63e2c6fc2af010832f410383af
Author: Justin Bertram <[email protected]>
AuthorDate: Wed Dec 7 11:27:51 2022 -0600
NO-JIRA add details about new Jira account process
---
src/issues.md | 11 ++++++++---
1 file changed, 8 insertions(+), 3 deletions(-)
diff --git a/src/issues.md b/src/issues.md
index 5d37802e8..af80cab13 100644
--- a/src/issues.md
+++ b/src/issues.md
@@ -10,8 +10,8 @@ Whenever you are reporting a problem please be sure to
include as much informati
* Which version of the component are you using on which Java platform?
* Any particular application/web server or container being used? If so what
version?
-* Stack traces generally really help! If in doubt include the whole thing.
Fften exceptions get wrapped in other exceptions and the exception right near
the bottom explains the actual error, not the first few lines at the top. It's
very easy for us to skim-read past unnecessary parts of a stack trace.
-* Log output can be useful too; sometimes enabling `DEBUG` logging can help.
+* Stack traces generally really help! If in doubt include the whole thing.
Often exceptions get wrapped in other exceptions and the exception right near
the bottom explains the actual error, not the first few lines at the top.
+* Log output can be useful too. Sometimes enabling `DEBUG` logging can help.
* Your code & configuration files are often useful.
We can help you much quicker if you try the following:
@@ -29,7 +29,12 @@ We can help you much quicker if you try the following:
#### Using the issue tracker
-Before you can raise an issue in the issue tracker you need to [create an
account](https://issues.apache.org/jira/secure/Signup!default.jspa).
+Before you can raise an issue in the issue tracker you need to create an
account. However, due to an influx of false Jira accounts creating a flood of
spam tickets [public signups for issue tracker accounts was
disabled](https://infra.apache.org/blog/jira-public-signup-disabled.html) in
November 2022. Therefore, in order to create an account please send an email to
[email protected] and include the following:
+ - Email address
+ - Preferred username (all lower-case, no punctuation, hypens, etc. - [a-z0-9])
+ - Alternate username (in case the preferred one is already in use)
+ - Display name (if it is different from the username)
+ - A really simple description of why you want an account (e.g. "I want to
report a bug about an exception when sending a message")
If you want to be the "assignee" of an issue you need to be in the list of
`activemq-developers` on the issue tracker. To join the group please mail the
[dev mailing list](mailto:[email protected]) with the email address you
used to register with the issue tracker and we'll add you to the group.
