potiuk opened a new pull request #17929:
URL: https://github.com/apache/airflow/pull/17929
The error report generated, when there is a crash on webserver,
directed the user to open an issue in Apache Airflow without any
extra explanation or suggesting other actions. This is not a good
idea because it might lead people to thinking that they can
just follow the link, open issue and it will be solved, However,
more often than not such issue can be caused by misconfiguration,
networking or other actions that the user should - in many cases -
be able to fix or workaround on their own, with a little effort
of gathering logs/information and searching for relevant problems.
This PR changes the message as folows:
* explains that user should gather more information (the link
and bug report does not contain any information)
* search for similar problem (we provide links to the places which
can be searched and suggest using regular search engine as well
* direct the managed services users to open the issue using
relevant channels
* only as the last resort, opening an issue in Airflow GitHub,
providing sufficient information.
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