potiuk commented on issue #26952: URL: https://github.com/apache/airflow/issues/26952#issuecomment-1290753627
Yep. I did not find anything aggressive or offending in @eladkal comment. You are using Composer @gemelen and you pay for support there, Airflow is free software that is delivered on as-is basis without making any promises, and people here provide help in their free time and I think you should be respectful of that when they are politely redirecting you back to composer team for stuff that is clearly composer (and they were even nice enough to diagnose it and ask for extra information). I think exercising empathy is important in open-source. You can watch my talk about it from Airflow Summit - it can help you understand you how things work in open-source https://www.youtube.com/watch?v=G6VjYvKr2wQ&list=PLGudixcDaxY2LxjeHpZRtzq7miykjjFOn&index=55 And please don't treat it personally as an attack or something - this is merely to help people like you who are used to getting pad support and some klnd of SLAs and Helpdesk kind of experience, undersand that in open-source things are quite a bit different. This is not clear first time when you get involved in the Open Source Community. I hope this will help to set the expectations right. -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected]
