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https://issues.apache.org/jira/browse/AIRFLOW-5228?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Ramkumar updated AIRFLOW-5228:
------------------------------
    Description: 
Hallo I am working on an Airflow POC. I understand Airflow is an Open source 
project and i am able to create Jiras.

However my customer want to get the support statements for Airflow.

a) Can you guide me for getting the support statement?

b) SLAs, response times for the jiras ?

c) other Support Level Agreements?

d) when a version considered end-of-life & retired?

e) Is support provided with Cloud services like google composer ?

f) For bug fixes patches are provided ? How can we patch the bug fixes?

g) Can you provide any community forums or groups which are open for 
discussions on Airflow? 

 

 

  was:
Hallo I am working on an Airflow POC. I understand Airflow is an Open source 
project and i can create Jiras.

However my customer want to get the support statements. Can you provide the 
support statement?

a) SLAs, response times for the jiras ?

b) Any other Support Level Agreements?

c) when a version considered end-of-life & retired?

d) is support provided with Cloud Managed services like google composer

 

 


>  support statements for Airflow
> -------------------------------
>
>                 Key: AIRFLOW-5228
>                 URL: https://issues.apache.org/jira/browse/AIRFLOW-5228
>             Project: Apache Airflow
>          Issue Type: Task
>          Components: scheduler
>    Affects Versions: 1.10.3
>            Reporter: Ramkumar
>            Priority: Major
>
> Hallo I am working on an Airflow POC. I understand Airflow is an Open source 
> project and i am able to create Jiras.
> However my customer want to get the support statements for Airflow.
> a) Can you guide me for getting the support statement?
> b) SLAs, response times for the jiras ?
> c) other Support Level Agreements?
> d) when a version considered end-of-life & retired?
> e) Is support provided with Cloud services like google composer ?
> f) For bug fixes patches are provided ? How can we patch the bug fixes?
> g) Can you provide any community forums or groups which are open for 
> discussions on Airflow? 
>  
>  



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