andrijapanicsb opened a new issue, #8388:
URL: https://github.com/apache/cloudstack/issues/8388

   ACS 4.18.1
   
   As the title says:
   
   
![image](https://github.com/apache/cloudstack/assets/45762285/7c3e6a8b-ec16-4125-8420-6104a5aef442)
   
   The template_zone_ref for the given template is missing/not present
   The template_store_ref for the given template is present/populated.
   
   ACS shows the template as Ready/Installed, while in reality, ACS consider it 
absent in that Zone (when you try to use it) - due to missing zone ref records.
   
   Reproduce the issue (with systemVM template specifically): 
   
   - Disable the zone, delete SSVM/CPVM
   - in the DB, remove record for the systemVM template from the 
template_zone_ref
   - Enable the Zone, observer SSVM/CPVM created in DB but not started
   - Observer the mgmt logs having error: 
com.cloud.utils.exception.CloudRuntimeException: Unable to orchestrate start VM 
instance 
{"id":4,"instanceName":"v-4-VM","type":"ConsoleProxy","uuid":"c4bc6e96-d0ff-49ef-84c0-2e3f9d209092"}
 due to [T**emplate for the VM instance can not be found in the zone ID: %s,** 
VM instance configuration needs to be updated]. 
   


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