bragonznx commented on issue #8967:
URL: https://github.com/apache/cloudstack/issues/8967#issuecomment-2098464206

   "Nobody is obligated to care about your issue. However, in open source, 
there are individuals who are genuinely interested in helping you resolve it. 
It's important to show them respect."
   
   Can you point out where we have been disrespectful?
   I personally spent a lot of time digging within overall all our cloudstack 
platform to give you the fact that the logs are full with nothing you are 
looking about !
   How it is isrespectful, can you highlight me ? 
   
   We have provided all the necessary materials, evidence, scripts, and steps 
to reproduce the issue across multiple tickets.
   
   Both of us rely heavily on CloudStack, an "open-source project", to generate 
revenue through our company's services. I am capable of changing projects if 
necessary; after all, we use libvirt extensively, and I'm well-versed in it. 
So, we as a company aren't stuck. I can pivot in just two minutes and chart a 
new roadmap to go out.
   
   On your end, you offer CloudStack development services and expertise, but 
there's an issue online that portrays you in a negative light. It appears as if 
you're dismissing the efforts of those who are trying to highlight design flaws 
within CloudStack.
   Again we aren't developpers company we are a cloud company and you provide a 
cloud solution, so when a cloud provider with many platform in production give 
you a lot of evidences of miss behavior, keep in mind that we aren't doing this 
on our week end !
   
   How do you think the community will perceive this ?
   
   Your behavior could be seen as belittling users, especially regarding a 
major asynchronous design flaw. 
   Whenever someone searches for a solution to a public IP issue, they will 
come across this problem, and it will be widely circulated.
   
   We're willing to fund a patch, but let's refrain from accusing others of 
disrespect. Using the open-source flag as a shield here is risky.
   You have my contact if you need to reach me, we already bought professional 
services ...
   
   Best regards without any disrespect ! 


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