iishitahere commented on issue #10163: URL: https://github.com/apache/cloudstack/issues/10163#issuecomment-2589115984
Dear @DaanHoogland @weizhouapache , I hope this message finds you well. I am currently working on resolving the following issue in Apache CloudStack: ISSUE TYPE: Bug Report COMPONENT NAME: SecondaryStorageVM CLOUDSTACK VERSION: 4.20.0.0 To summarize, I am unable to upload images to secondary storage, and when I attempt to do so via the UI, I receive the error: "Failed to upload Template - Error: Network Error." Upon investigating the system VM's logs, I found that the underlying issue is related to the system VM not being able to add the correct route to the NFS server. The relevant logs indicate errors like: Failed to get root directory from secondary storage URL [nfs://<nfs path>] due to mount.nfs: No route to host. Execution of process [3587] for command [/bin/bash -c ip route add 192.168.1.21 via null ] failed. As part of my approach, I have been trying to resolve this by analyzing and manually adding the route through my local environment. However, I am facing challenges with replicating the exact environment and configuration required to effectively troubleshoot this issue. Despite multiple attempts, the results from my local testing environment are not providing sufficient insight or clarity. In order to thoroughly investigate and implement a fix, I believe access to the official testing environment or a setup that closely resembles it would be invaluable. This would allow me to directly work with the CloudStack infrastructure and test my changes in the correct context. If possible, I kindly request that you provide me with the necessary access. I am eager to contribute to the resolution of this issue and would greatly appreciate any guidance you can offer in terms of the next steps. Thank you for your time and consideration. I look forward to your response. Best regards, Ishita Jaiswal -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected]
