daviftorres commented on issue #6647:
URL: https://github.com/apache/cloudstack/issues/6647#issuecomment-3144705118

   Yes, I do have one client who reported today the same issue described in 
"step 3" by the original author (who suspected a network failure or an issue on 
the HTTP server).
   
   <img width="1493" height="270" alt="Image" 
src="https://github.com/user-attachments/assets/395c7aa8-3182-46b7-9a5d-9aea0fc00fcd";
 />
   
   In this case, I confirmed the problem was indeed on the HTTP server side: 
the file failed to download from three different sources simultaneously, and I 
was also unable to download it manually.
   
   On the SSVM, there's no visible activity from a Java application, and the 
download progress remains frozen at the same value, it doesn't timeout or retry.
   
   <img width="714" height="387" alt="Image" 
src="https://github.com/user-attachments/assets/440fbd6c-51e6-410c-9d18-ff2ffa22205e";
 />
   
   To test how the system handles recovery, I re-deployed the SSVM in one of 
the zones.
   
   As expected, the system quickly detects that the SSVM is not up:
   
   <img width="1058" height="222" alt="Image" 
src="https://github.com/user-attachments/assets/65e07476-60b0-4650-b52c-682fbc6003ab";
 />
   
   However, the status provided does not indicate what it's about to do next:
   
   <img width="1022" height="222" alt="Image" 
src="https://github.com/user-attachments/assets/357c7144-048b-4054-90c7-66741345b76e";
 />
   
   Finally, it retries the download. As expected, this attempt also fails 
because the source is still unreachable. Yesterday, I had a similar scenario 
where the source was available, and the same procedure (re-deploying the SSVM) 
worked successfully.
   
   <img width="1023" height="219" alt="Image" 
src="https://github.com/user-attachments/assets/9a2d18df-0fe6-4450-9841-a759268556e7";
 />
   
   @nvazquez, does this clarify your question regarding "step 3"? I still have 
the SSVMs in the other two zones running, let me know if you’d like me to 
collect specific logs that could be helpful.
   
   In summary: the goal here isn’t to fix a bug in the SSVM itself, but to 
improve its resilience against external failures and ensure it can fail 
gracefully if self-healing isn’t possible.


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