Luskan777 opened a new issue, #12087: URL: https://github.com/apache/cloudstack/issues/12087
### problem Hello, I'm using NAS backup, and I'm having trouble restoring backups to the primary storage Ceph RBD. Currently, the documentation states that the [Ceph primary storage type is supported](https://docs.cloudstack.apache.org/en/latest/adminguide/nas_plugin.html), but I have doubts as to whether it is actually supported, or if the documentation refers to CephFS. I can perform the backup normally, which leads me to believe that it is indeed supported; however, when restoring the backup, it returns the following errors: KVM agent logs: ``` 2025-11-17 18:01:42,288 DEBUG [utils.script.Script] (AgentRequest-Handler-2:[]) (logid:acdce457) Executing command [/bin/bash -c sudo mount -t nfs 10.15.30.102:/mnt/backup /usr/share/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402 ]. 2025-11-17 18:01:42,401 DEBUG [utils.script.Script] (AgentRequest-Handler-2:[]) (logid:acdce457) Successfully executed process [95184] for command [/bin/bash -c sudo mount -t nfs 10.15.30.102:/mnt/backup /usr/share/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402 ]. 2025-11-17 18:01:42,401 DEBUG [utils.script.Script] (AgentRequest-Handler-2:[]) (logid:acdce457) Executing command [/bin/bash -c rsync -az /usr/share/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402/i-2-8160-VM/2025.11.17.15.31.11/root.f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f.qcow2 /mnt/39eb8eaf-5196-35bf-8758-ddad77f491e9/f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f ]. 2025-11-17 18:01:42,411 WARN [utils.script.Script] (AgentRequest-Handler-2:[]) (logid:acdce457) Execution of process [95200] for command [/bin/bash -c rsync -az /usr/share/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402/i-2-8160-VM/2025.11.17.15.31.11/root.f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f.qcow2 /mnt/39eb8eaf-5196-35bf-8758-ddad77f491e9/f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f ] failed. 2025-11-17 18:01:42,411 DEBUG [utils.script.Script] (AgentRequest-Handler-2:[]) (logid:acdce457) Exit value of process [95200] for command [/bin/bash -c rsync -az /usr/share/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402/i-2-8160-VM/2025.11.17.15.31.11/root.f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f.qcow2 /mnt/39eb8eaf-5196-35bf-8758-ddad77f491e9/f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f ] is [3]. 2025-11-17 18:01:42,411 WARN [utils.script.Script] (AgentRequest-Handler-2:[]) (logid:acdce457) Process [95200] for command [/bin/bash -c rsync -az /usr/share/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402/i-2-8160-VM/2025.11.17.15.31.11/root.f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f.qcow2 /mnt/39eb8eaf-5196-35bf-8758-ddad77f491e9/f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f ] encountered the error: [3]. 2025-11-17 18:01:42,412 DEBUG [utils.script.Script] (AgentRequest-Handler-2:[]) (logid:acdce457) Executing command [/bin/bash -c sudo umount /usr/share/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402 ]. 2025-11-17 18:01:42,471 DEBUG [utils.script.Script] (AgentRequest-Handler-2:[]) (logid:acdce457) Successfully executed process [95202] for command [/bin/bash -c sudo umount /usr/share/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402 ]. 2025-11-17 18:01:42,471 ERROR [resource.wrapper.LibvirtRestoreBackupCommandWrapper] (AgentRequest-Handler-2:[]) (logid:acdce457) Failed to restore backup for VM: i-2-8160-VM. Details: Unable to restore contents from the backup volume [f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f]. 2025-11-17 18:01:42,471 DEBUG [cloud.agent.Agent] (AgentRequest-Handler-2:[]) (logid:acdce457) Seq 39-3496200685723058480: { Ans: , MgmtId: 206863093930034, via: 39, Ver: v1, Flags: 110, [{"org.apache.cloudstack.backup.BackupAnswer":{"result":"false","details":"Failed to restore backup for VM: i-2-8160-VM. Details: Unable to restore contents from the backup volume [f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f].","wait":"0","bypassHostMaintenance":"false"}}] } ``` If we look closely at the command it is trying to execute to restore the backup, we find the following command: ``` /bin/bash -c rsync -az /usr/s hare/cloudstack-agent/tmp/csbackup.FIYta12343983814195024402/i-2-8160-VM/2025.11.17.15.31.11/root.f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f.qcow2 /mnt /39eb8eaf-5196-35bf-8758-ddad77f491e9/f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f ``` It seems that it is trying to restore the volume to a primary file system-based storage (NFS, ShareMountPoint, LocalStorage...) We can confirm this because the path /mnt /39eb8eaf-5196-35bf-8758-ddad77f491e9/f20043f7-1bf9-4bc2-98b1-b8e00cf5b97f has the ID of my primary storage (39eb8eaf-5196-35bf-8758-ddad77f491e9) ### versions **Version**: 4.21.0 **Agents**: KVM (Ubuntu 20) **Zone Type**: Advanced Network **Primary Storage**: Ceph RBD **Secondary Storage**: NFS ### The steps to reproduce the bug 1. Add Ceph (RBD) as primary storage 2. Add NFS Backup Repository 3. Deploy Instance 4. Execute Backup on the virtual machine 5. Restore virtual machine backup ([restoreBackup](https://cloudstack.apache.org/api/apidocs-4.21/apis/restoreBackup.html)) ... ### What to do about it? Restore backups of Ceph RBD-based volumes. -- This is an automated message from the Apache Git Service. To respond to the message, please log on to GitHub and use the URL above to go to the specific comment. To unsubscribe, e-mail: [email protected] For queries about this service, please contact Infrastructure at: [email protected]
