github-actions[bot] commented on issue #14227:
URL: https://github.com/apache/cloudstack/issues/14227#issuecomment-5798922607

   ## ๐ŸŽฏ Triage report
   
   User reports that instance (VM) snapshots fail for some VMs with `Request 
failed. (530) "Failed to create Instance Snapshot: No strategy was able to 
handle requested snapshot for Instance ..."`, while volume snapshots work fine 
as a workaround. No environment details (CloudStack version, hypervisor, 
primary storage type) or logs were provided, so root cause can't be confirmed 
yet, but the error message points to the snapshot strategy selection logic 
(`SnapshotStrategy`) failing to find a matching strategy for the affected VM's 
storage/hypervisor combination.
   
   ### ๐Ÿ“Š Assessment
   
   | Dimension | Value | Reasoning |
   |---|---|---|
   | **Type** | type:bug | Feature (instance snapshot) works for some VMs but 
not others โ€” unexpected/inconsistent failure. |
   | **Component** | component:primary-storage | "No strategy was able to 
handle requested snapshot" is raised by primary-storage snapshot strategy 
selection code. |
   | **Severity** | Severity:Minor | A workaround exists (volume snapshots) and 
it doesn't affect all VMs, but it does block a documented feature for a subset 
of instances. |
   | **Labels** | type:bug, component:primary-storage | See reasoning above. |
   | **Coding agent** | Needs more info | The bug is plausible and traceable to 
strategy-selection code, but without CloudStack version, hypervisor type, 
storage plugin, and management-server logs, an agent can't reliably reproduce 
or pinpoint the fix. |
   
   ### ๐Ÿ”— Similar issues
   
   No closely similar open issues were found in a search for this exact error 
message or symptom.
   
   <details><summary>๐Ÿ’ก Notes and suggestions</summary>
   
   To make this actionable, the reporter should be asked for:
   - CloudStack version (`Help > About` or `cloudstack-management` package 
version).
   - Hypervisor type/version for the affected VMs (KVM/VMware/XenServer) and 
whether ALL affected VMs share the same hypervisor or storage pool.
   - Primary storage type/plugin in use (e.g., NFS, Ceph, managed storage, 
local storage) for the VMs that fail vs. those that succeed โ€” instance 
snapshots typically require specific storage types (e.g., not supported on 
local storage or certain managed-storage plugins).
   - Management server log excerpt around the `530` error, including the full 
stack trace, to identify which `SnapshotStrategy` implementations were 
evaluated and why none matched.
   - Whether the affected VMs have any unusual configuration (e.g., mixed disk 
types, multiple data disks, VM snapshots already present).
   
   Likely root cause candidates: instance (VM) snapshot support is 
storage-plugin dependent in CloudStack (e.g., not all primary storage types 
support VM snapshots), so the discrepancy could be caused by affected VMs 
sitting on a storage pool/plugin that doesn't implement `VMSnapshotStrategy`.
   
   </details>
   
   
   
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