Repository: cordova-coho
Updated Branches:
  refs/heads/master aa682da2c -> d98958a83


CB-12022 Update jira-triage.md to include tips for how to get more info from 
reporters

 This closes #142


Project: http://git-wip-us.apache.org/repos/asf/cordova-coho/repo
Commit: http://git-wip-us.apache.org/repos/asf/cordova-coho/commit/d98958a8
Tree: http://git-wip-us.apache.org/repos/asf/cordova-coho/tree/d98958a8
Diff: http://git-wip-us.apache.org/repos/asf/cordova-coho/diff/d98958a8

Branch: refs/heads/master
Commit: d98958a83cd3e32685da977e23246a6f3ed47c7d
Parents: aa682da
Author: audreyso <a...@adobe.com>
Authored: Fri Oct 14 16:46:15 2016 -0700
Committer: Steve Gill <stevengil...@gmail.com>
Committed: Fri Oct 14 17:45:52 2016 -0700

----------------------------------------------------------------------
 docs/jira-triage.md | 7 ++++++-
 1 file changed, 6 insertions(+), 1 deletion(-)
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http://git-wip-us.apache.org/repos/asf/cordova-coho/blob/d98958a8/docs/jira-triage.md
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diff --git a/docs/jira-triage.md b/docs/jira-triage.md
index 9975b0c..5c99276 100644
--- a/docs/jira-triage.md
+++ b/docs/jira-triage.md
@@ -30,8 +30,13 @@ Go through each [unresolved bug that is not labeled 
'triaged' ordered by created
 At the end of triage session, send an e-mail to the dev list discussing bugs 
that need urgent attention. Good bugs in this area are recent regressions or 
other issues having a wide impact. These would require a patch release to fix 
them.
 
 ##Asking for help
-Sometimes while there is a bug or a feature request that seems valid, but it 
might not be high priority for one of the committers to fix. Following up with 
the issue reporter quickly and coaching him thorugh making a contribution with 
a pull request is a good idea.
+Sometimes while there is a bug or a feature request that seems valid, but it 
might not be high priority for one of the committers to fix. Following up with 
the issue reporter quickly and coaching him through making a contribution with 
a pull request is a good idea.
 
+##Tips when asking for more info from reporter
+- If the cordova version is not provided, ask reporter to use “cordova -v” 
to verify which version of cordova he/she is using.
+- If the platform version is not provided, ask the reporter to use “cordova 
platform ls” to verify which platform version he/she is using.
+- If the issue is unclear, ask the reporter to provide more details via screen 
shot, sample code, or a command line log.
+ 
 ##Dealing with feature requests
 New features to plugins should ideally be cross platform (at least across more 
than one major platform - Android, iOS, Windows). The design should account for 
ease of detection or meaningful degradation in the absence of the feature on a 
partcular platform. For feature requests that are overly specific to a 
particular usecase - we should resolve them with resolution reason `Later` or 
`Won't Fix`. There is little value in carrying the debt of these issues.
 


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