hezyin commented on issue #2535:
URL: 
https://github.com/apache/incubator-devlake/issues/2535#issuecomment-1191863435

   @Startrekzky Thanks for the detailed user stories and analysis.
   
   I need some help in understanding the benefit of allowing users to define 
custom standard issue types/statuses.
   
   In our old approach, users map their original issue types/statuses to a 
fixed set of issue types/statuses that DevLake knows of and uses to write SQL 
queries. The benefit is then users don't need to worry about metric calculation 
and creating dashboards. The limitation is that users are restricted to the 
fixed set of issue types/statuses that DevLake provides.
   
   If DevLake allows users to define their own standard issue types and 
statuses, since DevLake doesn't know about these custom issue types and 
statuses beforehand, I imagine the users would still need to implement 
metrics/dashboards by themselves? How does DevLake work with those user-defined 
standard issue types and statuses?


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