lshmouse opened a new issue, #2932:
URL: https://github.com/apache/incubator-devlake/issues/2932
## Question
After add a blueprint for a project from jira, the jira plugin always run
failed for: 429 - Too many requests.
For there is no way to set the rate_limit_per_hour in config-ui, i update it
in mysql by the command
```
update _tool_jira_connections set rate_limit_per_hour = 1800 where id =1;
```
But we encountered the same issue somtimes.
Any suggestion are welcomed, thanks~
## Screenshots
If applicable, add screenshots to help explain.
## Additional context
```
time="2022-09-02 10:13:02" level=warning msg=" [task #16] [jira] retry #1
for http code error[429]:[<!DOCTYPE html><html lang="en"><head><meta
charset="utf-8"><meta http-equiv="X-UA-Compatible"
content="IE=edge"><title>Oops - an error has occurred</title><link
type='text/css' rel='stylesheet' href='/static-assets/metal-all.css'
media='all'><script src='/static-assets/metal-all.js'></script><meta
name="decorator" content="none" /></head><body class=" error-page
error429"><script type="text/javascript">document.body.className += "
js-enabled";</script><div id="page"><header id="header"
role="banner"></header><!-- #header --><section id="content" role="main"><div
class="aui-page-panel"><div class="aui-page-panel-inner"><section
class="aui-page-panel-content lowerContent"><div id="error-state"><span
class="error-type"></span><h1>Something went wrong</h1><p>Try reloading the
page, then check our <a href="https://status.atlassian.com";>Statuspage</a> for
any current outages. If there are
no relevant outages, create a <a
href="https://support.atlassian.com/contact/";>support request</a> so we can
help you out.</p><p>If you create a request, include the following so we can
help you as fast as possible:</p><ul><li>Error type: <strong>429 - Too many
requests</strong></li><li>Log reference:
<strong>0d4104e5-ad74-4eca-b624-cc46a73bd1ef</strong></li></ul></div></section><!--
.aui-page-panel-content --></div><!-- .aui-page-panel-inner --></div><!--
.aui-page-panel --></section><!-- #content --><footer id="footer"
role="contentinfo"><section class="footer-body"><div id="footer-logo"><a
href="http://www.atlassian.com/";
rel="nofollow">Atlassian</a></div></section></footer><!-- #footer --></div><!--
#page --></body></html>]"
time="2022-09-02 10:13:02" level=info msg=" [task #16] [jira]
[collectIssues] end api collection error: %!w(*errors.errorString=&{[http code
error[429]:[<!DOCTYPE html><html lang="en"><head><meta charset="utf-8"><meta
http-equiv="X-UA-Compatible" content="IE=edge"><title>Oops - an error has
occurred</title><link type='text/css' rel='stylesheet'
href='/static-assets/metal-all.css' media='all'><script
src='/static-assets/metal-all.js'></script><meta name="decorator"
content="none" /></head><body class=" error-page error429"><script
type="text/javascript">document.body.className += " js-enabled";</script><div
id="page"><header id="header" role="banner"></header><!-- #header --><section
id="content" role="main"><div class="aui-page-panel"><div
class="aui-page-panel-inner"><section class="aui-page-panel-content
lowerContent"><div id="error-state"><span
class="error-type"></span><h1>Something went wrong</h1><p>Try reloading the
page, then check our <a href="https://status.atlassian.com";
>Statuspage</a> for any current outages. If there are no relevant outages,
>create a <a href="https://support.atlassian.com/contact/";>support request</a>
>so we can help you out.</p><p>If you create a request, include the following
>so we can help you as fast as possible:</p><ul><li>Error type: <strong>429 -
>Too many requests</strong></li><li>Log reference:
><strong>5d044ad0-1188-45a3-aa21-88af00f82ec0</strong></li></ul></div></section><!--
> .aui-page-panel-content --></div><!-- .aui-page-panel-inner --></div><!--
>.aui-page-panel --></section><!-- #content --><footer id="footer"
>role="contentinfo"><section class="footer-body"><div id="footer-logo"><a
>href="http://www.atlassian.com/";
>rel="nofollow">Atlassian</a></div></section></footer><!-- #footer
>--></div><!-- #page --></body></html>]]})"
```
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