keon94 commented on code in PR #3641:
URL: 
https://github.com/apache/incubator-devlake/pull/3641#discussion_r1016098689


##########
plugins/pagerduty/tasks/incidents_converter.go:
##########
@@ -0,0 +1,159 @@
+/*
+Licensed to the Apache Software Foundation (ASF) under one or more
+contributor license agreements.  See the NOTICE file distributed with
+this work for additional information regarding copyright ownership.
+The ASF licenses this file to You under the Apache License, Version 2.0
+(the "License"); you may not use this file except in compliance with
+the License.  You may obtain a copy of the License at
+
+    http://www.apache.org/licenses/LICENSE-2.0
+
+Unless required by applicable law or agreed to in writing, software
+distributed under the License is distributed on an "AS IS" BASIS,
+WITHOUT WARRANTIES OR CONDITIONS OF ANY KIND, either express or implied.
+See the License for the specific language governing permissions and
+limitations under the License.
+*/
+
+package tasks
+
+import (
+       "fmt"
+       "github.com/apache/incubator-devlake/errors"
+       "github.com/apache/incubator-devlake/models/common"
+       "github.com/apache/incubator-devlake/models/domainlayer"
+       "github.com/apache/incubator-devlake/models/domainlayer/didgen"
+       "github.com/apache/incubator-devlake/models/domainlayer/ticket"
+       "github.com/apache/incubator-devlake/plugins/core"
+       "github.com/apache/incubator-devlake/plugins/core/dal"
+       "github.com/apache/incubator-devlake/plugins/helper"
+       "github.com/apache/incubator-devlake/plugins/pagerduty/models"
+       "reflect"
+       "time"
+)
+
+var ConvertIncidentsMeta = core.SubTaskMeta{
+       Name:             "convertIncidents",
+       EntryPoint:       ConvertIncidents,
+       EnabledByDefault: true,
+       Description:      "Convert incidents into domain layer table issues",
+       DomainTypes:      []string{core.DOMAIN_TYPE_TICKET},
+}
+
+type (
+       // IncidentWithUser struct that represents the joined query result
+       IncidentWithUser struct {
+               common.NoPKModel
+               *models.Incident
+               *models.User
+               AssignedAt time.Time
+       }
+)
+
+func ConvertIncidents(taskCtx core.SubTaskContext) errors.Error {
+       db := taskCtx.GetDal()
+       data := taskCtx.GetData().(*PagerDutyTaskData)
+       cursor, err := db.Cursor(
+               dal.Select("pi.*, pu.*, pa.assigned_at"),
+               dal.From("_tool_pagerduty_incident AS pi"),
+               dal.Join(`LEFT JOIN _tool_pagerduty_assignment AS pa ON 
pa.incident_number = pi.number`),
+               dal.Join(`LEFT JOIN _tool_pagerduty_user AS pu ON pa.user_id = 
pu.id`),
+               dal.Where("pi.connection_id = ?", data.Options.ConnectionId),
+       )
+       if err != nil {
+               return err
+       }
+       defer cursor.Close()
+
+       seenIncidents := map[int]*IncidentWithUser{}
+
+       idGen := didgen.NewDomainIdGenerator(&models.Incident{})
+       converter, err := helper.NewDataConverter(helper.DataConverterArgs{
+               RawDataSubTaskArgs: helper.RawDataSubTaskArgs{
+                       Ctx: taskCtx,
+                       Params: models.PagerDutyParams{
+                               ConnectionId: data.Options.ConnectionId,
+                               Stream:       models.IncidentStream,
+                       },
+                       Table: RAW_INCIDENTS_TABLE,
+               },
+               InputRowType: reflect.TypeOf(IncidentWithUser{}),
+               Input:        cursor,
+               Convert: func(inputRow interface{}) ([]interface{}, 
errors.Error) {
+                       combined := inputRow.(*IncidentWithUser)
+                       incident := combined.Incident
+                       user := combined.User
+                       if seen, ok := seenIncidents[incident.Number]; ok {
+                               if combined.AssignedAt.Before(seen.AssignedAt) {
+                                       // skip this one (it's an older 
assignee)
+                                       return nil, nil
+                               }
+                       }
+                       status := getStatus(incident)
+                       leadTime, resolutionDate := getTimes(incident)
+                       domainIssue := &ticket.Issue{
+                               DomainEntity: domainlayer.DomainEntity{
+                                       Id: 
idGen.Generate(data.Options.ConnectionId, incident.Number),
+                               },
+                               Url:                     incident.Url,
+                               IconURL:                 "",
+                               IssueKey:                fmt.Sprintf("%d", 
incident.Number),
+                               Title:                   "",
+                               Description:             incident.Summary,
+                               EpicKey:                 "",
+                               Type:                    ticket.INCIDENT,
+                               Status:                  status,
+                               OriginalStatus:          
string(incident.Status),
+                               StoryPoint:              0,
+                               ResolutionDate:          resolutionDate,
+                               CreatedDate:             &incident.CreatedDate,
+                               UpdatedDate:             &incident.UpdatedDate,
+                               LeadTimeMinutes:         leadTime,
+                               ParentIssueId:           "",
+                               Priority:                
string(incident.Urgency),
+                               OriginalEstimateMinutes: 0,
+                               TimeSpentMinutes:        0,
+                               TimeRemainingMinutes:    0,
+                               CreatorId:               "",
+                               CreatorName:             "",
+                               AssigneeId:              user.Id,
+                               AssigneeName:            user.Name,
+                               Severity:                "",
+                               Component:               "",
+                               DeploymentId:            incident.ServiceId,

Review Comment:
   not sure if this is right. We're not creating any cicd tasks with pagerduty, 
so deployment-Id doesn't make sense in the usual sense... incident.ServiceId 
only refers to the pagerduty service that caused the incident, it's not a 
deployment of any sort. Let me know your thoughts



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