Startrekzky opened a new issue, #4428:
URL: https://github.com/apache/incubator-devlake/issues/4428

   ### Search before asking
   
   - [X] I had searched in the 
[issues](https://github.com/apache/incubator-devlake/issues?q=is%3Aissue) and 
found no similar issues.
   
   
   ### What happened
   
   A user wanted to use the team feature. He followed the 
[guide](https://devlake.apache.org/docs/UserManuals/TeamConfiguration) and 
uploaded `users.csv`, and it turned out that the table.users in MySQL was 
empty. The data was not successfully imported.
   
   The user then found out it was due to the CSV encoding format, the 
`users.csv` template he downloaded was not encoded in UTF-8.
   
   
![image](https://user-images.githubusercontent.com/14050754/219035302-a0240160-7e44-44b1-aea2-877bfae6a119.png)
   
   
   ### What do you expect to happen
   
   - [ ] The templates should be in encoded in UTF-8 by default.
   - [ ] Add a line to the [team 
doc](https://devlake.apache.org/docs/UserManuals/TeamConfiguration#step-1---create-the-teams-table)
 to tell users that the CSV should be encoded in UTF-8. 
   
   ### How to reproduce
   
   Follow the team doc to import team data.
   
   ### Anything else
   
   _No response_
   
   ### Version
   
   main
   
   ### Are you willing to submit PR?
   
   - [ ] Yes I am willing to submit a PR!
   
   ### Code of Conduct
   
   - [X] I agree to follow this project's [Code of 
Conduct](https://www.apache.org/foundation/policies/conduct)
   


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