ciaramulligan commented on PR #9042:
URL: https://github.com/apache/devlake/pull/9042#issuecomment-5268442798

   Thanks @vbhanuchander-lang  — We've been working around the bug by querying 
the tool tables directly instead of issue_changelogs, and the pattern you 
identified matches what we were seeing. Smaller boards were barely affected but 
some of our larger multi-project boards had significant data loss.
   
   I checked the missing items and they consistently have created_at stuck at 
first-insert time while updated_at was refreshed by re-extraction — like you 
describe.
   
   I'll validate the fix end-to-end once we upgrade our Devlake version and 
report back with the results. Thank you!


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