Repository: incubator-guacamole-website Updated Branches: refs/heads/master f8ba036a0 -> ee95cede4
Note availability of Nabble. Note that the SourceForge forums are now closed. Project: http://git-wip-us.apache.org/repos/asf/incubator-guacamole-website/repo Commit: http://git-wip-us.apache.org/repos/asf/incubator-guacamole-website/commit/0092dec4 Tree: http://git-wip-us.apache.org/repos/asf/incubator-guacamole-website/tree/0092dec4 Diff: http://git-wip-us.apache.org/repos/asf/incubator-guacamole-website/diff/0092dec4 Branch: refs/heads/master Commit: 0092dec4b35d63d2cea7b52d10ea84f7ca05c9d5 Parents: f8ba036 Author: Michael Jumper <[email protected]> Authored: Sat Nov 19 13:58:56 2016 -0800 Committer: Michael Jumper <[email protected]> Committed: Sat Nov 19 13:58:56 2016 -0800 ---------------------------------------------------------------------- support.md | 34 ++++++++++++++++++++++++++-------- 1 file changed, 26 insertions(+), 8 deletions(-) ---------------------------------------------------------------------- http://git-wip-us.apache.org/repos/asf/incubator-guacamole-website/blob/0092dec4/support.md ---------------------------------------------------------------------- diff --git a/support.md b/support.md index 6a002ef..0876b1c 100644 --- a/support.md +++ b/support.md @@ -12,22 +12,36 @@ doing so are the project [mailing lists](#mailing-lists). All project members subscribe to these lists, and members of the community are encouraged to do the same. -We consider the availability of commercial support to be crucial to the -success of Apache Guacamole, and maintain a list of [third party +We also consider the availability of commercial support to be crucial to the +success of Apache Guacamole, and thus maintain a list of [third party companies](#commercial-support) providing commercial support. If you provide commercial support and would like your company to be listed, please send us an email, and we will work with you to do so. -The Guacamole project historically used the [SourceForge -forums](https://sourceforge.net/p/guacamole/discussion/), so it is worth -searching through past threads there to see if your question has been asked and -answered, but **please do not use these forums for new posts**. New questions -should use the mailing lists. Any further posts to the forums will be asked to -use the mailing lists instead. +Forums +------ + +While the Guacamole project does not provide its own forums, **you can use the +general/users list as if it were a forum via the [forum interface provided by +Nabble](http://apache-guacamole-incubating-users.2363388.n4.nabble.com/)**. +Nabble provides a familiar forum interface wrapped around a mailing list +archive, allowing forum users and mailing list users to communicate +transparently. + +The Guacamole project did historically use the [SourceForge +forums](https://sourceforge.net/p/guacamole/discussion/) prior to its +acceptance into the Apache Incubator, so it may be worth searching through past +threads there to see if your question has been asked and answered, but these +forums have since been closed in favor of the project's official communication +channels: the mailing lists. Mailing Lists ------------- +Like all other projects under Apache or the Apache Incubator, mailing lists +form Guacamole's primary support channel and the means by which development +is coordinated. + If you would like help with Apache Guacamole, or wish to help others, we highly recommend sending an email to the one of the project's mailing lists. **You will need to subscribe prior to sending email to any list.** All mailing lists @@ -45,6 +59,10 @@ Guacamole prior to its acceptance into the Apache Incubator. * [Unsubscribe](mailto:[email protected]) * [Archives](http://mail-archives.apache.org/mod_mbox/incubator-guacamole-user/) +Alternatively, the general/users list can also be used via the [forum hosted +on Nabble](http://apache-guacamole-incubating-users.2363388.n4.nabble.com/), +as described above. + ### Development ([[email protected]](mailto:[email protected])) The development list is for development-related discussion involving people who
