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https://issues.apache.org/jira/browse/GUACAMOLE-228?page=com.atlassian.jira.plugin.system.issuetabpanels:all-tabpanel
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Michael Jumper updated GUACAMOLE-228:
-------------------------------------
    Environment:     (was: We've tried two servers:
1. The latest from https://hub.docker.com/r/glyptodon/guacd/ 
2. Checked out and built the last commit from 
https://github.com/apache/incubator-guacamole-server

Both are showing the same problems.)

> RDP connection sound problems
> -----------------------------
>
>                 Key: GUACAMOLE-228
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-228
>             Project: Guacamole
>          Issue Type: Bug
>    Affects Versions: 0.9.11-incubating
>            Reporter: Kjell Otto
>
> We're experiencing sound bugs when connecting via RDP to Windows 2012 R2 and 
> Windows 2016 Servers. We've followed all the steps necessary in order to 
> enable the sound and we're able to connect via Windows RDP without any issue. 
> Connect via RDP to a target PC and have the following settings in place:
> Followed all the necessary steps gathered here: 
> https://serverfault.com/questions/549812/cant-redirect-microphone-by-rdp-no-audio-devices-are-installed#
>  ( https://glyptodon.org/jira/browse/GUAC-1511 )
> From here: 
> https://guacamole.incubator.apache.org/doc/gug/configuring-guacamole.html 
>  - enable-audio-input
> Also, we've started the "Windows Audio" and "Windows Audio Endpoint Builder" 
> Service.
> The problem is that weget both devices, input and output most of the time, 
> but they never work at the same time. The different behaviours we're 
> experiencing are the following. These are the quirks we've experienced and we 
> would like to help debug them:
> 1. On Windows Server 2016: Sound is only working once. It stops working when 
> one and exactly one sound was played and finished. When you play the test 
> sound for audio playback devices, it only plays the first sound on one side 
> of the headphones and then stops working completely. It will start to work 
> for one time again when you reconnect the session. If you open the Sound 
> sesstings, we don't see any amplitude for the "Remote Audio" microphone under 
> the "Recording" tab.
> 2. On Windows Server 2012 R2: We can play sounds just normally. Audio ouput 
> is consistent and working. Audio input is not working, same as for Windows 
> 2016, under Sound settings in the "Recording" tab, there is the "Remote 
> Audio" microphone without any amplitude whatsoever. 
> We've tried recording on both setups with audacity too, and with direct RDP 
> connections everything works as expected.
> We would love to get feedback on this and are very willing to help in any 
> way. Please let us know how we can help.



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