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https://issues.apache.org/jira/browse/GUACAMOLE-296?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16054096#comment-16054096
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Nick Couchman commented on GUACAMOLE-296:
-----------------------------------------

Hisham,

{quote}
> What thread (or JIRA issue?) are you referring to?
https://issues.apache.org/jira/browse/GUACAMOLE-228
{quote}

That appears to be a different problem.  It's related in that it involves audio 
not working in Guacamole over RDP, but the symptoms described there are 
different than those you're describing.  Issue 228 doesn't say anything about 
RDP connections being terminated when you try to click on the recording tab.

{quote}
It is a new installation on a new AWS EC2, I used the following script to 
install:
https://www.chasewright.com/guacamole-with-mysql-on-ubuntu/
{quote}
Some more detail might be useful - like what version of FreeRDP is being 
installed.  And verify you're using it on the same platform as the web page 
states (Ubuntu 16.04)?  One-shot scripts like this can be useful, but they can 
also make it more difficult to track down problems like this.

{quote}
PLEASE solve this problem!!!!!!
{quote}
It isn't really considered good etiquette to yell at the people trying to help 
you :-).  We are trying to help you resolve this issue, it's just not something 
we're currently experiencing, so we have to try to gather additional details 
(from you) about what's going on.  Also, some of us do this as a hobby and 
don't get paid for it, so the time we're able to spend on it competes with 
other things in our lives - we can't always dedicate the time to it we'd like.

-Nick

> RDP audio input cause disconnection on Windows Server 2012 / 2016
> -----------------------------------------------------------------
>
>                 Key: GUACAMOLE-296
>                 URL: https://issues.apache.org/jira/browse/GUACAMOLE-296
>             Project: Guacamole
>          Issue Type: Bug
>          Components: guacamole
>    Affects Versions: 0.9.12-incubating
>            Reporter: Hisham
>              Labels: audio
>
> I know this problem was discussed in resolved thread, but it is a bit 
> different, please help me, I tried every thing I was able to find about the 
> topic.
>  On Windows Server 2012 R2: Audio playback works, but the minute I start 
> Sound settings in the "Recording" tab the connection gets disconnected 
> immediately. After that it is impossible to connect to the VM with guacamole, 
> because it keeps disconnecting immediately, the only why is using a RDP 
> client, and closing the Audio settings.
> this are the log info:
> May  8 10:19:27 ip-172-31-20-3 guacd[14887]: Loading keymap "base"
> May  8 10:19:27 ip-172-31-20-3 guacd[14887]: Loading keymap "de-de-qwertz"
> May  8 10:19:27 ip-172-31-20-3 guacd[14887]: guacsnd connected.
> May  8 10:19:27 ip-172-31-20-3 guacd[14887]: guacdr connected.
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Connected to RDPDR 1.12 as 
> client 0x0002
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Ignoring server capability set 
> type=0x0001, length=44
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Ignoring server capability set 
> type=0x0002, length=8
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Ignoring server capability set 
> type=0x0003, length=8
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Ignoring server capability set 
> type=0x0004, length=8
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Ignoring server capability set 
> type=0x0005, length=8
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Sending capabilities...
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Capabilities sent.
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Client ID confirmed
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: User logged on
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Sending filesystem
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Registered device 0 (Guacamole 
> Filesystem)
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: All supported devices sent.
> May  8 10:19:28 ip-172-31-20-3 guacd[14887]: Device 0 (Guacamole Filesystem) 
> connected successfully
> May  8 10:19:37 ip-172-31-20-3 guacd[1183]: Connection 
> "$70610038-ba7e-4e1d-9103-1b870c0cb079" removed.



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