This is an automated email from the ASF dual-hosted git repository.
grobmeier pushed a commit to branch 2.x
in repository https://gitbox.apache.org/repos/asf/logging-log4j2.git
The following commit(s) were added to refs/heads/2.x by this push:
new 034f694f7a separated contact options into user and maintainer sections
034f694f7a is described below
commit 034f694f7a209b1cb17948763e0ca14291a99355
Author: Christian Grobmeier <[email protected]>
AuthorDate: Tue Aug 1 22:41:59 2023 +0200
separated contact options into user and maintainer sections
---
src/site/asciidoc/support.adoc | 40 ++++++++++++++++++++++++++++++++--------
1 file changed, 32 insertions(+), 8 deletions(-)
diff --git a/src/site/asciidoc/support.adoc b/src/site/asciidoc/support.adoc
index 9208e0d2f4..6d3e610d7d 100644
--- a/src/site/asciidoc/support.adoc
+++ b/src/site/asciidoc/support.adoc
@@ -21,26 +21,50 @@ The Apache Software Foundation does not employ individuals
to develop and suppor
The individuals who contribute to Apache projects do it either as part of
specific tasks assigned to them by their employer, on their own initiative to
benefit their employer, or on their own free time.
[#discussions]
-== Discussions
+== User support
-Apache Log4j project officially uses following mailing lists for discussions:
+Our users are important to us, and we will do our best to help with any
questions related to the usage of Log4j.
+If you have questions like:
+
+* How do I configure Log4j with the file appender?
+* My layout is not working as expected; what should I do?
+* How can I migrate from Log4j 1 with this special configuration?
+
+we welcome you to ask your questions on our official mailing list for users:
`[email protected]` (public |
mailto:[email protected][subscribe] |
mailto:[email protected][unsubscribe] |
mailto:[email protected][post] |
https://lists.apache.org/list.html?log4j-user%40logging.apache.org[archive])::
-For _questions_ related to the usage of Log4j components
+
+Please post your _questions_ related to the usage of Log4j components there.
Don't send these kinds of questions to the developers' list, except if you are
asked to do so. If in doubt, use the log4j-user mailing list. If it is a bug,
we will ask you to create an issue for the developers' team.
+
+`Stack Overflow` is monitored when you ask questions tagged with either
http://stackoverflow.com/questions/tagged/log4j[log4j] or
http://stackoverflow.com/questions/tagged/log4j2[log4j2]. Please note that
*Stack Overflow is monitored more casually due to time constraints*. If you
don't receive an answer on Stack Overflow, please contact us on the mailing
list mentioned above.
+
+== Maintainer Discussions
+
+Apache Log4j project officially uses mailing lists for discussions related
+to maintenance and developing.
+
+If you have questions or feedback like:
+
+* A Log4j class should have public visibility instead of package scoped
+* A plugin is missing important configuration options
+* You found a bug in a component like an Appender and want to work on the fix
+
+then please contact us on the developers mailing list:
`[email protected]` (public |
mailto:[email protected][subscribe] |
mailto:[email protected][unsubscribe] |
mailto:[email protected][post] |
https://lists.apache.org/list.html?dev%40logging.apache.org[archive])::
For _development_ discussions
(Please prefix subjects with `[log4j]` when starting a new thread!)
+For reporting unlisted security vulnerabilities or other unexpected behaviour
that has a security impact,
+please contact the security mailing list:
+
`[email protected]` (private |
mailto:[email protected][post])::
-For reporting unlisted security vulnerabilities or other unexpected behaviour
that has a security impact
-`[email protected]` (private |
mailto:[email protected][post])::
For the discussion of confidential topics within the Apache Logging Services
project management committee
+we will use the private list. Usually, it is not required for any contributor
to send emails to this
+list.
-You can alternatively post questions on Stack Overflow tagged with either
http://stackoverflow.com/questions/tagged/log4j[log4j] or
http://stackoverflow.com/questions/tagged/log4j2[log4j2].
-Note that *Stack Overflow is more casually monitored due to time constraints*.
-It is fine if you want to post first to Stack Overflow and then if you don't
get an answer to post to the mailing lists.
+`[email protected]` (private |
mailto:[email protected][post])::
[#issues]
== Issues
