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https://issues.apache.org/jira/browse/NETBEANS-656?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=16437112#comment-16437112
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Geertjan Wielenga commented on NETBEANS-656:
--------------------------------------------
Created a pull request to fix the URL:
[https://github.com/apache/incubator-netbeans/pull/499]
> Help is Broken (Offline and On-line)
> ------------------------------------
>
> Key: NETBEANS-656
> URL: https://issues.apache.org/jira/browse/NETBEANS-656
> Project: NetBeans
> Issue Type: Bug
> Components: ide - UI, platform - Help System
> Affects Versions: 9.0
> Environment: Both Windows 10 and Linux 64-bit
> Reporter: will mason
> Priority: Critical
> Labels: Regression, help, help-requested, help-system,
> pull-request-available
> Fix For: 9.0
>
> Time Spent: 10m
> Remaining Estimate: 0h
>
> h2. expected
> * Press [HELP] menu
> * Press "*Help Contents*"
> * Loading help settings ... (pop-up)
> * Display Netbeans Help window
> * page; "*Using the IDE Help System*"
> _As well_
> * Press [HELP] menu
> * Press "*online docs and support*"
> * Internal browser page opens
> * And see the Help system/pages
> h2. actual
> * Nothing happens
> * The "*Help Contents*" menu entry is *_absent_*
> * The Link {noformat}
> http://www.netbeans.org/kb/index.html
> {noformat}
> ** Appears to be an out of date page
> ** Also it points to netbeans.org, should it point to Netbeans.Apache.org?
> h2. Impact
> * Off line help is essential.
> ** Quite a few project don't have internet access (by choice)
> * We are a small lab and we both rely and expect people to be self-reliant
> that includes being able to find answers through tools like help. and
> documentation.
> ** We get a lot to of students who haven't used Java or Netbeans
> ** We get C++ and C# programmers who've never used java
> ** We have web developers who don't use Java
> ** Experienced people may think of help a an "extra" -- it is not in a
> work-a-day environment with many levels of experience.
> * If you want people to adopt Netbeans,
> ** (Reliable) HELP is an essential;
> ** (Reliable) Documentation is essential.
> * I appreciate that this is a Beta version and the documents may be not ready
> ** Show a placeholder IDE Help System
> ** For heaven's sake put that in the landing page for the on-line link
>
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