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Jean-Marc Borer commented on NETBEANS-3810: ------------------------------------------- I have exactly the very same issue. Moreover, my company uses its own self-signed certificate and not one from a know provider. I think Michele is in the exact same situation. Therefore we must both install the root CA among the trusted CAs.... > Netbeans 11.3 does not report clearly certificate problems downloading javafx > and nb-javac > ------------------------------------------------------------------------------------------ > > Key: NETBEANS-3810 > URL: https://issues.apache.org/jira/browse/NETBEANS-3810 > Project: NetBeans > Issue Type: Bug > Components: platform - Autoupdate > Affects Versions: 11.3 > Environment: Windows 2016 server, Intel Xeon, 48G RAM. > Network includes a proxy server with deep packet inspection and certificate > rewriting. > Reporter: Michele Costabile > Assignee: Michele Costabile > Priority: Minor > Labels: documentation, newbie > Fix For: 11.3 > > Attachments: Netbeans-11.3_bug.PNG, Netbeans-11.3_plugin-problem.PNG, > Netbeans-11.3_plugin.PNG > > > NetBeans cannot get past installation of JavaFX and nb-javac on my > installation behind a company firewall. This problem was also in 11.2, but it > did not stop the IDE from working. It just kept on quietly asking for > nb-javac installation. > 11.3, on the other hand does not seem to get past this problem. It keeps on > asking for installation of javafx and nb-javac and "Loading projects" never > comes to an end. > I tested my proxy setting in options and I have a green light with system > settings and also with manual settings. > In any case I have never been able to install nb-javac and could not find > instructions on how to install manually the plugin. > Note that my proxy has deep packet inspection and can create problems with > certificate verification on SSL. > > EDIT: the request for installation is not an infinite loop. It appears to be > once for every open project. Hitting cancel more times, the progress bar in > the status bar eventually gets to 100%, but all the projects are reported > broken. > > EDIT: as you can see from the comments below, it was really a problem with > certificates. When you are behind a proxy with deep inspection, certificates > are manipulated in such a way that you have to trust your company root > certificate to avoid failure in trust chains. > This becomes a NetBeans installation problem because: > * Differently from other IDEs, NetBeans delegates everything to JDK, so it > requires that the trust problem is solved in the JDK, not in the IDE > preferences. The user should be able to find instructionsto resolve the > problem > * In 11.2 the IDE did not enter a loop waiting for nb'javac installation to > validate projects. It just gave up, causing less problems > * "Test connection" in proxy settings did not report certificate problems. A > full https connection should be tested > * The dialog box of nb-javac installation does not report certificate > problems, it rather dies without warning and the installation is stuck with a > progress bar at 100% and no notification other than "cannot resolve external > references ..." This hides the problem > > -- This message was sent by Atlassian Jira (v8.3.4#803005) --------------------------------------------------------------------- To unsubscribe, e-mail: commits-unsubscr...@netbeans.apache.org For additional commands, e-mail: commits-h...@netbeans.apache.org For further information about the NetBeans mailing lists, visit: https://cwiki.apache.org/confluence/display/NETBEANS/Mailing+lists