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Maxim Solodovnik commented on OPENMEETINGS-2191: ------------------------------------------------ # The error "screenMetaData is Null recordingId 10" means there was no screen-sharing # "We can't see and listen to each other inside the room" - This means there is nothing to record, Steam unable to reach the server # "We can't record." - same remark as above # "We can't check setup" - again same as above "You guys need to check the guide! There are problems and some links inside the guide. " - Installation guide is created and maintained by [~albus], with the help of the community Please contact user@ mailing list # send email with any subject and empty body to user-subscribe (at) openmeetings.apache.org # reply email from robot Congratulations: you can get help from community It seems all your issues are caused by absence of TURN server, I would recommend to set one up > Recording file is not found > --------------------------- > > Key: OPENMEETINGS-2191 > URL: https://issues.apache.org/jira/browse/OPENMEETINGS-2191 > Project: Openmeetings > Issue Type: Bug > Components: Audio/Video > Affects Versions: 5.0.0-M3 > Environment: Centos 7 VPS > Reporter: LUIZ AUGUSTO MACHADO > Assignee: Maxim Solodovnik > Priority: Critical > Labels: recording > Attachments: image-2020-03-24-10-37-20-468.png, > image-2020-03-24-10-38-07-290.png, image-2020-03-25-00-40-58-725.png, > image-2020-03-25-00-42-53-189.png, keystore_values.txt > > > After I finished recording and I go to my records it shows a file with an > exclamation and I click on the script exclamation it opens a new windows that > is supposed to show me some log to resolve it. but there is nothing just a > message saying Recording file is not found. > And also the recording test in webcam configuration is not working. > > > !image-2020-03-24-10-37-20-468.png! !image-2020-03-24-10-38-07-290.png! -- This message was sent by Atlassian Jira (v8.3.4#803005)