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https://issues.apache.org/jira/browse/OPENMEETINGS-2522?page=com.atlassian.jira.plugin.system.issuetabpanels:comment-tabpanel&focusedCommentId=17238071#comment-17238071
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Idris Fuquan commented on OPENMEETINGS-2522:
--------------------------------------------

Hi Maxim,

 

Many thanks you were right (and what you said makes sense) by installing a 
coturn server (even when using static IP addresses etc.) it works flawlessly. 
Many thanks now just to find the free time to test it out and familiarize 
ones-self.  Oh! Just one other thing though (as I ended up using Ubuntu 18)  
would you have an install guide for Ubuntu 20 that does "not" use docker for 
KMS?  I know "docker" has been touted as the worlds container savior but in all 
honesty it often complicates things as some sys-admins do want both full 
control and visibility of apps and processes. If you do have a guide on 
installing this without docker could you point me to it as the present guide I 
see for Ubuntu 20.04  includes docker and is slightly different for Ubuntu 18 
(which for me makes the whole install process clearer.

 

Have a nice day

Idris

> Media Server Connection Fails after 1 minute
> --------------------------------------------
>
>                 Key: OPENMEETINGS-2522
>                 URL: https://issues.apache.org/jira/browse/OPENMEETINGS-2522
>             Project: Openmeetings
>          Issue Type: Bug
>          Components: Audio/Video
>    Affects Versions: 5.0.1
>         Environment: Ubuntu Server 20 LTS
>            Reporter: Idris Fuquan
>            Assignee: Maxim Solodovnik
>            Priority: Major
>              Labels: video
>             Fix For: 5.1.0
>
>         Attachments: Error Message OpenMeetings.JPG
>
>   Original Estimate: 96h
>  Remaining Estimate: 96h
>
> Getting "Media server connection for sirstname lastname is failed, will try 
> to re-connect" Error.
>  
> This particular Ubuntu Server 20 LTS  we specifically setup to test this 
> application has a public IP address and Domain Name and a direct connection 
> to the internet (thus no NAT or funny setups hence why we have not used a 
> coturn or stun as we are not sure if in this case it is needed when the 
> server is directly connected to the internet).
> I is not a "Firewall" issue either as we disabled that even before 
> installation to ensure nothing got in the way of the installation process.
>  
> The installation was error less (went smooth) but starting a meeting in any 
> room the video seems to always drop off.
>  
> I have seen there are a few reports of this same problem on the internet but 
> despite it being known there are no solutions provided.
>  
> Hopefully some one here can help provide a real solution as this is the very 
> first time I have ever experienced such a thing using any video conference 
> system from BBB, Jitsi etc.



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