Author: kschenk
Date: Sun Aug 18 21:02:04 2013
New Revision: 1515214
URL: http://svn.apache.org/r1515214
Log:
Changes to the Support area of this page to make things more understandable.
Modified:
openoffice/ooo-site/trunk/content/contact_us.html
Modified: openoffice/ooo-site/trunk/content/contact_us.html
URL:
http://svn.apache.org/viewvc/openoffice/ooo-site/trunk/content/contact_us.html?rev=1515214&r1=1515213&r2=1515214&view=diff
==============================================================================
--- openoffice/ooo-site/trunk/content/contact_us.html (original)
+++ openoffice/ooo-site/trunk/content/contact_us.html Sun Aug 18 21:02:04 2013
@@ -10,22 +10,12 @@
<h1>Thank you for contacting Apache OpenOffice</h1>
<ul>
- <li><h2>If you need user support and don't want to file a bug...</h2>
- Please navigate to the <a href="support/index.html">Support Page</a> where
you will find a variety of ways to get help
- with Apache OpenOffice including a "users" mailing list and the
OpenOffice.org Community Forum.</li>
- <li><h2>If you want to report a problem...</h2>
-
- <p>You will need to use the Bugzilla "bug" reporting system.</p>
-
- <p>Get started by searching to see if your issue has already been reported
by using
- <a href="qa/issue_handling/submission_gateway.html">the issue submission
gateway</a>, using the search box at the top
- left of the page. Searching issues with Bugzilla does not require an
account.</p>
-
- <p>To update existing issues (for example, add your findings to an existing
issue), or file a new issue, you will need a
- Bugzilla account. Register with Bugzilla using the <a
href="https://issues.apache.org/ooo/createaccount.cgi";>
- New Account link</a>. Once you obtain your Bugzilla login, you can return to
- <a href="qa/issue_handling/submission_gateway.html">the issue submission
gateway</a> to update issues or enter new ones.
- Or, use the default Bugzilla interface.</p></li>
+ <li><h2>If you are having problems with Apache OpenOffice...</h2>
+ <p> Please see the <a href="support/index.html">Support Page</a> for a
variety of support options.
+ Two of the most popular in the Community Support area are the OpenOffice
Community Forums and OpenOffice Users mailing list.</p>
+ <p>To report problems directly to the OpenOffice developers, use our bug
reporting system,
+ <a href="https://issues.apache.org/ooo/";>Bugzilla</a>. The <a
href="http://www.openoffice.org/qa/issue_handling/pre_submission.html";>QA issue
handling page</a> has useful information on getting started with Bugzilla,
including searchng for issues, applying for a Bugzilla account, and enterring
new issues.</p>
+ </li>
<li><h2>If you want to contact the Apache OpenOffice developer team...</h2>
Please check out the <a
href="http://openoffice.apache.org/mailing-lists.html";>public mailing lists
page</a> and use the
