Author: robweir
Date: Mon Sep 16 13:07:16 2013
New Revision: 1523622
URL: http://svn.apache.org/r1523622
Log:
Discourage use of admin lists for support questions
Modified:
openoffice/ooo-site/trunk/content/contact_us.html
Modified: openoffice/ooo-site/trunk/content/contact_us.html
URL:
http://svn.apache.org/viewvc/openoffice/ooo-site/trunk/content/contact_us.html?rev=1523622&r1=1523621&r2=1523622&view=diff
==============================================================================
--- openoffice/ooo-site/trunk/content/contact_us.html (original)
+++ openoffice/ooo-site/trunk/content/contact_us.html Mon Sep 16 13:07:16 2013
@@ -8,6 +8,10 @@
<body>
<h1>Thank you for contacting Apache OpenOffice</h1>
+
+
+ <p><b>Please read the following options carefully.</b> Sending a
question to the wrong place can lead to a delayed response, or even cause your
message to be ignored. Remember, we have
+ millions of users of Apache OpenOffice. We want to help you. Please
help us help you by directing your message to the right place.</p>
<ul>
@@ -30,6 +34,9 @@
<li><h2>For problems with the website...</h2>
+ <p><b>Note:</b> These addresses are not for questions about the use of
Apache OpenOffice. They are only for issues with the website itself. User
support questions sent to these
+ addresses may be ignored. Please see the above section, "If you are a
user and need technical support..." for how to get user support.</p>
+
<ul>
<li>For problems with the <a
href="http://www.openoffice.org/";>www.openoffice.org</a> website, please
contact us via
<a
href="mailto:[email protected]?subject=Reporting%20a%20problem%20with%20the%20OpenOffice%20website";
