Author: kschenk
Date: Wed Feb 26 23:39:54 2014
New Revision: 1572350
URL: http://svn.apache.org/r1572350
Log:
Made changes as previously discussed to help users route questions to
appropriate channels.
Modified:
openoffice/ooo-site/trunk/content/contact_us.html
Modified: openoffice/ooo-site/trunk/content/contact_us.html
URL:
http://svn.apache.org/viewvc/openoffice/ooo-site/trunk/content/contact_us.html?rev=1572350&r1=1572349&r2=1572350&view=diff
==============================================================================
--- openoffice/ooo-site/trunk/content/contact_us.html (original)
+++ openoffice/ooo-site/trunk/content/contact_us.html Wed Feb 26 23:39:54 2014
@@ -16,11 +16,12 @@ the right place.</p>
<ul>
<li>
- <h2>If you are a user and need technical support...</h2>
-
- <p>The fastest way to get expert help with OpenOffice is to post a
question in our
- <a href="http://forum.openoffice.org/";>support forum</a>. Other support
mechanisms, including FAQs, a users mailing
- list, commercial support, etc., are described on our <a
href="/support">Support Page</a>.</p>
+ <h2>If you are a user and need help with Apache OpenOffice...</h2>
+
+ <p>The fastest way to get expert help with OpenOffice is to use our
+ <a href="http://forum.openoffice.org/";>support forum</a>. You can search
for answers to problems, or, if you register, post new questions.</p>
+ <p>Or, you can send a message to the <a
href="mailto:[email protected]";>Apache OpenOffice users mailing
list</a>. (Please see subscription information on the <a
href="http://openoffice.apache.org/mailing-lists.html";>project mailing list
page.</a>)</p>
+ <p>Other support mechanisms, including FAQs, commercial support, etc., are
described on our <a href="/support">Support Page</a>.</p>
</li>
<li>
@@ -37,11 +38,10 @@ the right place.</p>
</li>
<li>
- <h2>For problems with the website...</h2>
+ <h2>For problems with the Apache OpenOffice insfrastructure...</h2>
<p><b>Note:</b> These addresses are not for questions about the use of
Apache OpenOffice. They are only for issues with
- the website itself. User support questions sent to these addresses may be
ignored. Please see the above section, "If you
- are a user and need technical support..." for how to get user support.</p>
+ the infrastructure services. User support questions sent to these
addresses may be ignored.</p>
<ul>
<li>
