Author: kschenk
Date: Sun Nov 2 21:47:58 2014
New Revision: 1636200
URL: http://svn.apache.org/r1636200
Log:
Reordering of support items and some clarification on Issue reporting.
Modified:
openoffice/ooo-site/trunk/content/support/index.html
Modified: openoffice/ooo-site/trunk/content/support/index.html
URL:
http://svn.apache.org/viewvc/openoffice/ooo-site/trunk/content/support/index.html?rev=1636200&r1=1636199&r2=1636200&view=diff
==============================================================================
--- openoffice/ooo-site/trunk/content/support/index.html (original)
+++ openoffice/ooo-site/trunk/content/support/index.html Sun Nov 2 21:47:58
2014
@@ -13,10 +13,10 @@
Welcome to the Apache OpenOffice Support area. Listed here are links to:
<ul>
<li>
- <a href="#rtfm">Product documentation</a>
+ <a href="#community-support">Community support</a>
</li>
<li>
- <a href="#community-support">Community support</a>
+ <a href="#rtfm">Product documentation</a>
</li>
<li>
<a href="#professional-services">Professional services</a>
@@ -31,21 +31,6 @@ Welcome to the Apache OpenOffice Support
</p>
-<a name="rtfm" id="rtfm"></a>
-<span class="supporthead">OpenOffice Documentation</span>
-<div class="support">
- <ul>
- <li>
- <span class='title'>
- <a
href="http://wiki.services.openoffice.org/wiki/Documentation">OpenOffice Wiki:
Documentation area</a>
- </span>
- <br />
- FAQs, User Guides, How-To's, Tutorials, Installation, etc. Highly
recommended
- as initial source of self-support for new users.
- </li>
- </ul>
-
-
<a name="community-support" id="community-support"></a>
<span class="supporthead">OpenOffice Community Support </span>
<div class="support">
@@ -55,16 +40,16 @@ Welcome to the Apache OpenOffice Support
<a href="http://forum.openoffice.org/">The Apache OpenOffice
Community Forum</a>
</span>
<br/>
- The premier forum for OpenOffice users; immensely useful and
recommended. Get free help from volunteers in the community.
+ The premier forum for OpenOffice users; immensely useful and
recommended. Get free help from volunteers in the community. The forum
volunteers can help with everything from installation to "how tos" on advanced
topics.
</li>
<li>
<span class='title'>
- Users Mail List
+ <a
href="http://openoffice.apache.org/mailing-lists.html#users-mailing-list-public">Users
Mail List</a>
</span>
(<a
href="mailto:[email protected]?subject=subscribe%20users">Subscribe</a>
/ <a
href="https://openoffice.apache.org/mailing-lists.html#users-mailing-list-public">Archives</a>)
<br>
- Another community support option, via a public mailing list.
You must subscribe to the list if you want to view responses to your question.
+ Another community support option, via a public mailing list.
You must subscribe to the list if you want to view responses to your question.
</li>
<li>
<span class='title'>
@@ -78,10 +63,26 @@ Welcome to the Apache OpenOffice Support
<a
href="http://qa.openoffice.org/issue_handling/pre_submission.html">Issue
Tracker (bug reporting and lookup)</a>
</span>
<br />
- A good place to check to see if a bug is already known. Anyone
can search for bugs, but you must register to submit a new issue.
+ A good place to check to see if a bug is already known. Anyone
can search for bugs, but you must register to submit a new issue. <br
/><em>Note:</em> This is not the way to get help for general problems. Please
use the Forums or Users mailing list for these types of problems.
</li>
+ </ul>
</div>
+
+<a name="rtfm" id="rtfm"></a>
+<span class="supporthead">OpenOffice Documentation</span>
+<div class="support">
+ <ul>
+ <li>
+ <span class='title'>
+ <a
href="http://wiki.services.openoffice.org/wiki/Documentation">OpenOffice Wiki:
Documentation area</a>
+ </span>
+ <br />
+ FAQs, User Guides, How-To's, Tutorials, Installation, etc. Highly
recommended
+ as initial source of self-support for new users.
+ </li>
+ </ul>
+ </div>
<a name="professional-services" id="professional-services"></a>