Author: mseidel
Date: Sat Sep  2 12:08:21 2017
New Revision: 1807043

URL: http://svn.apache.org/viewvc?rev=1807043&view=rev
Log:
Small changes

Modified:
    openoffice/site/trunk/content/orientation/intro-qa.mdtext

Modified: openoffice/site/trunk/content/orientation/intro-qa.mdtext
URL: 
http://svn.apache.org/viewvc/openoffice/site/trunk/content/orientation/intro-qa.mdtext?rev=1807043&r1=1807042&r2=1807043&view=diff
==============================================================================
--- openoffice/site/trunk/content/orientation/intro-qa.mdtext (original)
+++ openoffice/site/trunk/content/orientation/intro-qa.mdtext Sat Sep  2 
12:08:21 2017
@@ -16,7 +16,7 @@ Notice:    Licensed to the Apache Softwa
            specific language governing permissions and limitations
            under the License.
 
-##Introductions
+## Introductions
 
 In this orientation module you will learn how Quality Assurance is done in our 
community. You will also learn about basic tasks that are easiest to do for new 
QA Volunteers.
 
@@ -30,7 +30,7 @@ Note:  In parallel with the QA-specific
 
 Now with the introductions out of the way, let's get started with the QA!
 
-##The Purpose of QA
+## The Purpose of QA
 
 Our goal is to maintain and improve the quality of Apache OpenOffice. We 
primarily accomplish this by finding defects (bugs) in the product before it is 
released to the general public. The defects are found by a combination of 
manual and automated tests that we perform on pre-release builds of OpenOffice. 
We also review and try to reproduce 
 defects reported by end-users and submitted to us.
@@ -39,7 +39,7 @@ Since OpenOffice is a core software appl
 
 QA is a discipline with many best-practices related to process and 
methodology, tools, techniques and theory. Although professional QA 
practitioners are welcome in this project, we are also happy to welcome those 
with no prior experience, or those who are learning about QA, perhaps as a 
possible career. Aside from the satisfaction of improving the Apache OpenOffice 
product, you can learn or practice new skills.
 
-##Why Help with QA?
+## Why Help with QA?
 
 As a volunteer why would you want to help with OpenOffice QA?  A few things to 
consider:
 
@@ -50,7 +50,7 @@ As a volunteer why would you want to hel
   - We have tasks for volunteers with a range of skills. From novices who can 
help with manual testing and fix verifications, to experts who can help with 
our test automation framework, we have a full range of QA activities.
   - As an extremely popular open source product, with many millions of users, 
there are opportunities here to do some new and exciting things on the QA 
front, including possibilities of crowd sourcing some kinds of testing.
 
-##QA Activities
+## QA Activities
 
 QA activities within the Apache OpenOffice project include:
 
@@ -64,7 +64,7 @@ QA activities within the Apache OpenOffi
   - Reporting summary defect data and recommending whether a give build of 
OpenOffice has reached a sufficient quality level for release.
   - Making recommendations for improving product quality and testing 
effectiveness.
 
-##Skills Wanted
+## Skills Wanted
 
 The skills we need on the QA team include:
 
@@ -77,7 +77,7 @@ The skills we need on the QA team includ
 
 QA is as much an attitude as it is a skill set. A tester likes solving 
puzzles, likes a methodical approach, likes the challenge of finding an elegant 
way to reproducibly break software.
 
-##Mailing List
+## Mailing List
 
 As mentioned above, QA volunteers need to subscribe to our dedicated QA mail 
list.
 
@@ -102,7 +102,7 @@ We use the following special subject tag
 
 After you subscribe QA mail list then you can post your topic in the mail 
group.
 
-##Apache OpenOffice Test Builds
+## Apache OpenOffice Test Builds
 
 Since our job is to find bugs in OpenOffice, we must run pre-release builds 
that contain many bugs. These bugs could be major or minor. They could include 
document corruption bugs, crashes, even (in rare cases) bugs that could make 
your system unstable. So QA volunteers generally try to separate their QA work 
from their normal desktop activities. You don't want to write your thesis on a 
test build!
 
@@ -117,7 +117,7 @@ Once you have your test environment set
   - [AOO nightly build](http://ci.apache.org/projects/openoffice/index.html) 
are built each night and are our "rawest" builds, with many possibilities for 
finding new bugs.
   - [Snapshot builds](http://ci.apache.org/projects/openoffice/index.html), 
(tagged with the word "Snapshot") are made weekly against a code branch that is 
being considered for a release candidate.
 
-##Bug Handling
+## Bug Handling
 
 Apache Bugzilla is where we track defects:
 
@@ -134,7 +134,7 @@ Bugzilla related mailing list:
 
 Everyone in QA needs a Bugzilla account, which you can get 
[here](https://bz.apache.org/ooo/createaccount.cgi). Once you have a Bugzilla 
account, you should send a note to the QA list asking to be added to the 
"qa-team" group in Bugzilla. This will give you some additional permissions in 
Bugzilla. Include your Bugzilla login ID in your request.
 
-##Easy QA Task: Confirm New Defect Reports
+## Easy QA Task: Confirm New Defect Reports
 
 Most new volunteers start by reviewing incoming defect reports and attempting 
to "confirm" them. The defect reports are often from users and are often not 
very clearly written. You learn to "read between the lines" and ask the user 
clarifying questions in order to turn the raw report into a reproducible defect 
that the developers can debug and fix.
 
@@ -163,7 +163,7 @@ bug given these steps in the current ver
 Finally, think of the confirmation process as the opportunity for the QA Team 
to improve the value of information we receive from users. We're taking the raw 
bug reports, sorting through them, eliminating the ones that do not report new 
bugs, and then passing on the good ones to the programmers. So anything you can 
do to improve the quality of the incoming defect reports will help. This 
includes clarifying the steps needed to reproduce the problem, attaching sample 
documents that you might create to reproduce the
 problem, improving report titles to make them more accurate/relevant to the 
real issue, correcting classifications and adjusting defect priorities.
 
-##Easy QA Task: Verifying Fixed Defects
+## Easy QA Task: Verifying Fixed Defects
 
 Verifying bug fixes (re-testing a bug report after a developer has fixed it) 
is also very important, since some bug fixes either fail to fix the bug, or 
cause a new bug.
 
@@ -178,7 +178,7 @@ Select the bug you want to verify:
  1. "Test around" the bug to make sure that nothing was broken when fixing it. 
You will develop and intuition for this as you learn to "think like a bug".
  1. Change defect status to "Verified" 
 
-##Easy QA Task: Manual Testing
+## Easy QA Task: Manual Testing
 
 Manual testing gains you further familiarity with QA process, by executing 
pre-defined test cases and writing up defect reports for any new defects found.
 
@@ -187,7 +187,7 @@ To get more familiar with AOO, now you c
   - Browse test management tool, 
[Testlink](http://aootesting.adfinis-sygroup.org) to find available test cases. 
 
   - Read this guide if you are not familiar with Testlink tool. [Testlink 
usage guide](http://wiki.openoffice.org/wiki/QA/Testlink)
 
-##Easy QA Task: Test Case Authoring
+## Easy QA Task: Test Case Authoring
 
 This is a more advanced topic, but after mastery of the above two steps, and 
learning to "think like a bug", you will be ready for this.
 
@@ -198,6 +198,6 @@ Useful guide for writing manual test cas
  * [A guide for writing test 
case](https://wiki.openoffice.org/wiki/QA/Testcase/How_to_write_test_case)
  * [A simple test case 
sample](https://wiki.openoffice.org/wiki/QA/Testcase/Sample)
 
-##Module Completion
+## Module Completion
 
 Once you have done the above, go to our our [Directory of 
Volunteers](https://cwiki.apache.org/confluence/display/OOOUSERS/Directory+of+Volunteers)
 wiki page and add or update your information. Also, add an entry for yourself 
to the [QA Testing 
Preferences](https://cwiki.apache.org/confluence/display/OOOUSERS/QA+Testing+Preferences)
 page. Congratulations! Please send a note to 
[[email protected]](mailto:[email protected]?subject=Completed
 Introduction to QA) so we know.


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